Claims Adjuster/Property and Casualty License

Job Description

Job Description

We are looking for a detail-focused Claims Adjuster / Administrative Coordinator to support an insurance team in Burlington, North Carolina.

MUST HAVE -Property and casualty license!!!

This Temp to Hire opportunity is well suited for someone who can combine strong client communication with organized claims handling and day-to-day administrative support. The position offers a fast-moving environment where accuracy, responsiveness, and professionalism are essential to delivering a positive customer experience.

Responsibilities:

• Manage the initial intake of claims and gather complete, accurate information to support timely file setup and processing.

• Keep clients informed throughout the claims process by providing updates, explaining next steps, and requesting outstanding documentation.

• Work closely with insurance carriers, adjusters, and internal staff to help move claims forward and resolve issues efficiently.

• Maintain organized claim records by reviewing, updating, and documenting all relevant activity in a consistent manner.

• Prepare and distribute letters, reports, and insurance-related documents with a high level of accuracy and attention to detail.

• Respond to inbound calls and assist customers with questions in a courteous, solutions-oriented manner.

• Provide administrative support for daily office operations, including scheduling coordination and general clerical tasks as needed.

• Follow established insurance procedures and compliance standards to help ensure quality and consistency across all claim activities.

• At least 2 years of experience in insurance, claims support, customer service, or administrative coordination.
• Hands-on Property & Casualty insurance experience is required.
• Strong organizational skills with the ability to manage several tasks and deadlines at the same time.
• Clear written and verbal communication skills for interacting with clients and business partners professionally.
• Proficiency with Microsoft Office applications used for documentation, communication, and reporting.
• High attention to detail and accuracy when handling records, correspondence, and claim-related materials.
• Ability to answer inbound calls professionally and provide dependable customer support in a fast-paced setting.