Medical Office Assistant I/II - Medical Records

Medical Office Assistant I/II - Medical Records

Are you interested in making a difference? If so, please consider joining our dedicated team at the Department of Health & Human Services! Medical Office Assistants in the Medical Records department fulfill reception desk, back office, and ward clerk roles with a range of duties which include patient registration and scheduling, answering and routing phone calls, scanning records, processing correspondence, processing records requests, data entry, auditing charts, and assisting staff to resolve charting errors.

Job Highlights:

• Scanning medical records and data entry
• Auditing charts for completeness and electronic health record error correction
• General reception desk support including client scheduling and answering phones when needed

Work Location: This position is located at 2440 6th Street, Eureka, CA

Work Hours: A typical work schedule for this position is Monday - Friday, 8am - 5pm

Under general supervision, provides a variety of routine to difficult medical office support to a variety of County clinics and public health program areas, which may include patient scheduling and intake, reception, typing, word processing and patient recordkeeping and filing; performs related work as assigned.

Distinguishing Characteristics:

Medical Office Assistant I is the entry level class of this medical office support series. Initially under close supervision, incumbents learn office and County procedures. As experience is gained, there is greater independence of action within established guidelines. This class is alternately staffed with Medical Office Assistant II and incumbents may advance to the higher level after gaining experience and demonstrating proficiency which meet the qualifications of the higher level class.

Medical Office Assistant II is the journey level class of this series, fully competent to independently perform a variety of responsible medical office support duties. Specific duties, including the amount of typing, word processing, use of on-line or personal computers and contact with the public will vary with the clinic or medical area to which assigned. This class is distinguished from Senior Medical Office Assistant in that the latter either assigns, directs and reviews the work of a small office support staff or performs the most difficult, technical, complex and/or specialized medical office support duties which require an additional definable body of technical knowledge and skills.