Human Resources Manager

Job Description

Job Description

Recognized as an AZ Central Top Workplace, Loews Ventana Canyon Resort offers careers at a luxury resort in Tucson's Catalina Foothills. Team members create memorable stays for guests seeking relaxation and adventure across 398 guest rooms, five dining outlets, spa, recreation, and event spaces.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For:

We are looking for a dynamic and results-driven Human Resources Manager to play a key role in supporting and enhancing the Human Resources function at our hotel. In this important position, you will collaborate closely with senior leadership to implement innovative Human Resources strategies that align with the hotel's goals while ensuring compliance with local, state, and federal regulations. Your expertise will contribute to fostering a positive, inclusive, and high-performing work environment that promotes employee engagement, development, and satisfaction, ultimately supporting the hotel's ongoing success.

If you are an ambitious Human Resources professional with a passion for cultivating a strong team, driving performance, and shaping a vibrant workplace culture, we would love to hear from you.

Who You Are:

• Proactive leader focused on creating an inclusive and high-performing work environment.

• Dynamic professional experienced in executing employee relations, recruitment, training, and development.

• Strategic thinker with thorough knowledge of labor laws and compliance standards.

• Strong communicator with an ability to foster collaboration to drive satisfaction and hotel performance.

• Organized self-starter skilled in managing Human Resources functions to align with hotel goals.

What You Will Do:

• Support the Director of Human Resources in ensuring compliance with company policies and local regulations.

• Execute recruitment strategies to meet staffing needs and ensure affirmative action compliance.

• Maintain compliance within the HRIS system, including onboarding, training assignments, certification tracking, and audit readiness.

• Plan and execute employee engagement initiatives that foster a dynamic and comfortable work environment, with a strong emphasis on recognition.

• Collaborate with the Director of Human Resources to assess changes in hotel needs and market trends to enhance employee satisfaction.

• Ensure employment offers comply with company guidelines and prepare offer letters as needed.

• Regularly update staffing guides to meet workforce planning needs and maintain adherence to guidelines.

• Contribute to policy development and assist in operational decisions that align with the hotel's strategic objectives.

• Assist the Director of Human Resources in identifying opportunities to enhance internal workflows and drive process improvements that support HR efficiency and accuracy.

• Assist in responding to labor charges.

• Oversee the administration of workers' compensation claims and leave of absences

• Collaborate with the Director of Human Resources to design and implement a competitive compensation program, including conducting market wage surveys.

• Facilitate training programs for managers and staff, including orientation, policy compliance, guest service, and employee development.

• Monitor Human Resources-related documentation to ensure fair and consistent disciplinary actions and performance reviews.

• Assist in the execution of performance management program, including goalsetting, performance reviews, and supporting ongoing staff development.

• Assist in the management of employee relations programs to create a safe, consistent, and motivating work environment, addressing concerns and improving morale.

• Prepare labor turnover reports, analyze trends, and recommend adjustments to recruitment and retention strategies.

Your Experience Includes:

• A Bachelor's degree in Human Resources, Hospitality, or a related field, or equivalent professional experience.

• A minimum of 2 years of experience in a Human Resources role in hospitality or on a hotel property, with leadership experience preferred.

• Comprehensive knowledge of state and federal labor laws, with the ability to ensure organizational compliance.

• Experience in managing and executing recruitment, leaves of absence, learning & development, and worker's compensation processes.

• Strong verbal and written communication skills, with a proven ability to engage effectively with employees at all levels.

• Excellent organizational skills, capable of managing multiple priorities and complex projects with attention to detail and accuracy.

• Skilled in building relationships and collaborating with diverse teams, promoting an inclusive and supportive work environment.

• Flexible and adaptable, able to work extended hours, including weekends and holidays, to meet the needs of the business.

Who You'll Supervise:

• Human Resources Coordinator

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.