Medical Assistant Team Lead - Bilingual: Chinese

$250 Sign-On Bonus! Work Schedule: Monday-Friday 9:00 AM - 5:00 PM Location: Onsite | Brooklyn, NY 11218 Key Responsibilities Collaborate with Clinical and Operational management to lead team of Medical Assistants. Assist with patient and medical assistant team oversight of Chronic Care Management (CCM), Physical and Rehabilitation Medicine (PRM), Behavioral Health Integration (BHI), and other POD programs. Assist with oversight of Medical Assistant documentation, workflow and metrics. Monitor and review patient vital signs, alerts and other concerns. Answers phones, respond to inquiries and triage calls appropriately. Assist in the development and implementation of individualized care plans. Respond to urgent care needs when necessary. Assist with administrative tasks. Screen patients and make referrals accordingly to other clinical lines. Timely completion of clinical requests and follow ups. Documentation audit reviews. Maintain comprehensive medical records of all patient interactions. Perform other related duties as needed. Qualifications Fluency in Chinese is required. High School Diploma or equivalent GED; completion of aMedical Assistant program or equivalent clinical training is strongly preferred. Excellent communication, interpersonal, organizational and time management skills. Ability to work independently and collaboratively within a team environment. Experience utilizing EMR systems and maintaining accurate clinical documentation. Compassionate, patient-focused, and committed to providing high-quality care. Knowledge of complying with all state requirements and facility policies and procedures. Extensive experience working in a clinic, hospital, or multi-specialty medical practice setting is preferred. Previous leadership, supervisory, or team lead experience in a healthcare environment is strongly preferred. Demonstrated ability to support clinical operations, coordinate workflows, and assist in guiding team members within a fast-paced medical environment. Benefits Health, dental, and vision insurance. 401(k) with company match. Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays. Professional development opportunities. Mission-driven work in an innovative healthcare space. #J-18808-Ljbffr True Care NY