Operations Manager

Operations ManagerWe are women-owned and operated, with over 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local and privately held company, we are agile and can maneuver quickly to support the needs of our people and clients. One of our greatest strengths is our Culture of Caring. From our CEO to the front-line staff, Servicon embodies our vision of creating healthy environments for people to thrive. Servicon focuses on three essential elements for establishing a Culture of Caring and Excellence: People, Programs, and Performance. These components represent our strong value alignment, positively impacting patient care, infection prevention, and throughput.As the Operations Manager, you oversee the implementation of safety protocols, manage staff training and ensure janitorial excellence in accordance with Company standards. Your role involves supervising operations, optimizing resource utilization, and providing effective solutions to uphold cleanliness and safety with our clients.Qualifications:Interacts frequently with clients and staff in a professional and responsive way, consistent with Servicon's company policies, values, mission, and objectives.Ensures safety protocols are fully implemented and followed within the facilities. Inspects and evaluates all areas serviced by assigned staff for safety and janitorial excellence.Conducts monthly safety meetings, on the spot corrections, counseling, and retraining on unsafe practices.Supervises, manages and trains janitorial staff consistent with client and company expectations. Performs quality assurance inspections to ensure all work has been completed in compliance with specific procedures and scope of work.Executes janitorial policies, procedures, and changes to ensure sustainable and cost-effective use of staff's time, supplies, equipment, and processes. Helps complete deliverables in client's agreement and Statement of Work to highest possible standards.Supports the Director of Operations and executes the full range of required management responsibilities. Produces monthly calendar of quality assurance evaluations, gathers statistics and produces account-related reports.Understands that challenges are opportunities and can provide effective solutions to assist Project Managers in resolving janitorial and scheduling issues, as well as provide recommendations for improved efficiencies.