Application Engineer

Job Title

What You'll Do

Provide pre-sales support to the NEM and LAB customer base. This will include, but not be limited to, online or onsite demonstrations, presentations, evaluation support, and technical reviews of our products.

Provide support presence at trade shows, conferences, and customer demonstrations focusing on technical product applications.

Participate in field evaluations to ensure customers are properly trained and tutored on EXFO testing solutions.

Assist with automation and integration of EXFO gear into customers' manufacturing test environments

Work closely with the Business Unit to ensure the most up to date product information is being delivered to the market.

Provide direct feedback to the Business Unit regarding competitive information and new feature requests received from the field.

Technical Skills What We Are Looking For:

Well versed in communications technologies, including high speed transceivers, photonics, active/passive optical components and PIC technologies.

The candidate should have familiarity with testing and characterization of these technologies including IL/PDL measurements, polarization, BERT, scopes, protocol (Ethernet, OTN, etc.) as well as the ability to stay current with the latest emerging technologies.

Ideally, solid knowledge and understanding of automating testing in a production environment (Labview, Python, C, C++, etc.)

Required Aptitudes

Technical aptitude to understand customers' use case and position EXFO's solutions to meet their needs

Self-Starter and able to communicate and interact with people at all levels

Autonomous, well organized, and results-oriented, meets deadlines.

Possess leadership qualities and good interpersonal and communications skills

Excellent presentation, communication, and relationship building skills.

Must Have

Pertinent experience: Minimum three years' experience with communications test equipment or equivalent

Language requirements: Thai and English written and verbal.

Education: Degree in Telecommunications, Optics, Engineering, or equivalent

Ability to Travel: Approximately 25%-50% travel required.

EXFO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.