Underwriting Technical Assistant

About the Role The TechnicalAssistant role primarily performs new business entry, renewal prep, policy change, and various other processing tasks to support Donegal’s independent agents and underwriters. It is a high-volume, fast‑paced environment that requires the ability to handle a wide range of tasks on any given day. Reporting through Donegal’s Underwriting Services Department, this role is part of Small Commercial Operations and provides a career development path in Commercial Lines for those who excel. Responsibilities and Duties Completes manual new business entry for various Commercial lines of business Enters and processes manual policy change transactions for all Commercial lines of business Performs review and pricing adjustment of low complexity Small Commercial renewals Processes various mid‑term policy transactions Provides timely, courteous, and quality customer service to internal and external partners by meeting specific transaction‑level SLAs Reliable attendance and punctuality are required Qualifications and Skills High school or GED equivalent Experience in processing‑related roles is a plus Previous insurance or related work experience is not required, but it is a plus Starting Pay The pay range for this position is $18.00 to $20.00 per hour. The specific offer will vary based on an applicant’s education, qualifications, professional experience, skills, abilities, and any applicable designations/certifications. The posted pay range reflects our ability to hire at different position titles and levels depending on background and experience. The pay range may also be adjusted based on an applicant’s geographic location. The base pay is just one component of Donegal's total compensation package for employees. This role may also be eligible to participate in a discretionary annual incentive program. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. Competitive Benefits Package Donegal Insurance Group offers a comprehensive benefits package for all full‑time, permanent positions including: Medical, Dental, and Vision Coverage : Available to you and your dependents. Coverage begins the first of the month after the start date. 401(k) with the first 3% matched at 100%; the next 6% is matched at 50% Paid Time Off : Paid vacation, sick days, paid holidays, & bereavement days Career Development : Including college partnership discounts and industry designation reimbursements Additional benefits include company‑paid basic life insurance; short & long‑term disability insurance; employee stock purchase plan; and employee assistance program (EAP). Work Arrangement Work arrangement for this position will be reviewed with candidates during a phone screening. If the position does not require an onsite expectation, the ideal candidate must live within Donegal’s footprint. Current approved states include: AL, AZ, CT, DE, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, ND, NE, NH, NJ, NM, NY, OH, PA, SC, SD, TN, TX, UT, VA, WI, and WV. (This list is subject to change without notice.) E-Verify Donegal Insurance Group participates in E‑Verify in the following states: Alabama, Arizona, Florida, Georgia, Louisiana, Mississippi, Nebraska, North Carolina, South Carolina, Tennessee, and Utah. If you reside in one of the listed states, please review the Notice of E‑Verify Participation Poster and the Right to Work Poster on the relevant informational pages. #J-18808-Ljbffr