Operational Risk Management Department - Business Management Associate/AVP

Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long‑term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business. Overview The incumbent will support the efficient and effective operations of the Operational Risk Management Department. Responsibilities Including but not limited to: Expense Budget Management Assist in the planning and management of the departmental annual expense budget, including categories such as consulting fees, legal expenses, training costs, IT fixed assets expenses, department activity fee and others. Ensure accurate budget forecasting, meticulous expense tracking, and thorough variance analysis. Oversee the budget execution status, diligently monitoring allocations and expenditures to maintain strict financial discipline. Facilitate procurement processes by reviewing purchasing requests and ensuring strict adherence to established budget constraints. Centralize the processing of invoice payment requests, ensuring timely and accurate submissions. People Management Support Manage the New Hire/Termination Checklist updates, ensuring seamless and compliant onboarding and offboarding processes for department personnel. Conduct monthly attendance checks, meticulously tracking and verifying staff attendance for compliance and reporting purposes. Maintain the departmental organizational chart, conduct insightful staffing analysis, and coordinate the annual skill assessment process. Manage the end‑to‑end consultant lifecycle, including Consultant New Hire Application approval requests, timesheet approvals, invoice payments, and Consultant Performance Evaluation Reports. Coordinate Consultant contract renewals and provide comprehensive support for consultant onboarding and offboarding procedures. Manage other relevant consultant‑related paperwork, such as open requests, interview reports, and Statements of Work (SOWs). Prepare departmental staffing reports, providing insights into team composition and resource allocation. Training Management Conduct training needs assessments at multiple levels of analysis, including the department level for professional areas and the individual employee level to support talent development. Submit, implement, and monitor the annual training plan. Ensure the annual training plan covers legally required topics under the department/branch’s expertise. Ensure employees and consultants complete all relevant mandatory training programs in a timely manner. Submit training requests per program with supporting documents, review and approve requests, reports, and expense reimbursement within the limits of authority. Follow up with missing attendees of mandatory training programs. Submit required training records to HRD in a timely manner and ensure the documents’ completeness and accuracy. Risk Reporting Compile comprehensive risk management reports summarizing key departmental activities, achievements, and critical operational updates for management review. Translate various Risk Management reports, including Key Initiative Implementation Status Reports, Major Event Reports and Head Office Reports, ensuring accuracy and timely delivery. Business Continuity Coordination Act as the ORD‑BCM team’s main departmental point of contact for all business as usual (BAU) business continuity matters. Promote awareness of business continuity within the department. Update relevant BCM documentation at least annually or when significant changes occur. Coordinate department participation in BCM exercises. Record Coordination Assist the Department Head in implementing record management practices, including adherence to the policy, retention procedures and related schedules. Provide expertise on records management and coordinate the implementation of active records systems. Determine whether adding a new record type to the Retention Schedule is appropriate when required. Address questions that arise and issue escalation, if applicable. Safeguard records following the Retention Schedule. ABAC Points Of Contact Assist the Department Head in identifying ABAC sensitive parties, transactions, and activities in coordination with the ABAC Manager and LGO. Review and approve accounts, expenditures and disbursements related to ABAC sensitive parties. Obtain required approvals for all ABAC related transactions and activities. Escalate compliance questions to the ABAC Officer, Manager or LGO. Maintain open communication with ABAC sensitive third parties regarding relevant transactions. Implement risk‑based internal controls and required recordkeeping for ABAC laws and policies. Answer ABAC‑related questions in risk assessment questionnaires and other inquiries. Act as the primary liaison with the ABAC Manager and LGO. Department Administrative Support Manage office resource planning, including procurement of stationery and oversight of the department’s asset inventory. Oversee IT assets management, ensuring accurate inventory tracking and timely replacements. Serve as the primary liaison for Head Office email forwarding requests, ensuring efficient communication flow. Facilitate User Access Tracker updates, ensuring accurate and up‑to‑date record‑keeping for security and audit purposes. Facilitate team‑building activities to foster a positive work culture. Conduct the Annual Abandoned Property Reconciliation process, ensuring compliance with regulatory requirements. Maintain and update the department’s Authorized Signature Lists. Administer the OA system application submission process, ensuring accuracy and timely processing. Qualifications Bachelor’s degree in Finance, Accounting, Data Science, Business Administration, Economics, or a related field is required. Minimum of 4 years of experience in business management, banking operations, or administrative support at AVP level; at least 1 year for Associate level. Strong analytical and problem‑solving skills, with the ability to interpret financial and operational data. Excellent communication and stakeholder management skills, with cross‑functional experience. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with business reporting tools. Strong ability to manage multiple priorities, meet deadlines, and drive process improvements in a fast‑paced environment. Pay Range Actual salary is commensurate with candidate’s relevant years of experience, skillset, education and other qualifications. USD $42,000.00 – USD $150,000.00 /Yr. #J-18808-Ljbffr Bank of China USA