Medical Records Clerk

Your Work Behind the Scenes. Their Health at the Forefront.

Join Herndon Solutions Group (HSG) and support the people powering NASA's mission!

We're looking for a detail-oriented, service-driven Medical Records Clerk to join our Occupational Health Clinic team at NASA's Marshall Space Flight Center in Huntsville, Alabama.

In this role, you'll do more than manage medical records. You'll help keep essential occupational health services running smoothly for the government and civilian workforce supporting NASA's mission. From maintaining confidential patient records and coordinating appointments to supporting healthcare professionals, your accuracy, organization, and commitment to patient care will make a meaningful difference every day. If you take pride in getting the details right, enjoy supporting others, and want your work to have a purpose, we'd love to hear from you!

General Description

The Medical Records Clerk plays a crucial role in maintaining and managing patient records in compliance with healthcare regulations and organizational standards. This position involves the accurate and timely processing, storing, and retrieving of medical records to ensure that patient information is accessible to healthcare professionals when needed. The Medical Records Clerk also ensures that all medical documentation is kept confidential and secure, following HIPAA guidelines and other relevant laws.

How You Will Fulfill Your Mission

• Contribute to the sustainment of a positive, patient-focused environment providing occupational and preventative health care to an aerospace industrial government and civilian workforce.
• Organize, file, and maintain patient medical records, both electronic and paper-based, ensuring they are complete, accurate, and up-to-date.
• Input patient information into electronic health record (EHR) systems with a high degree of accuracy.
• Handle sensitive information with discretion and ensure all patient data is stored securely.
• Supports a multi-functional occupational medical services clinic by organizing and managing patients' healthcare information.
• Processes electronic medical appointment requests from initial scheduling to completion and completes data entry into multiple computer systems.
• Prepare and validate schedules, make schedule changes, and distribute final clinic daily schedules.
• Determine examination elements required for medical certification and annotate employee health records as deemed necessary.
• Issue authorized completed medical job certifications to employers through the electronic systems.
• Coordinate clinic treatment support for nurses, attending physicians, and nurse practitioners.

The duties and responsibilities described in this position description in no way state or imply that these are the only duties performed. This position may require that additional duties and responsibilities be performed.

Why We Value You

• You are able to work independently and show a high level of initiative and attention to detail.
• You have a consistent character and do not yield to pressure to compromise or cut corners.
• You have a strong ability to communicate effectively with superiors, colleagues, and customers by clearly expressing your intent and understanding the focus and purpose of the conversation while allowing each person to get their point across.
• You are open to new ideas and innovations and can create modifications or changes in yourself to adapt or suit a new environment/situation.
• You have faith in your own ideas and ability to be successful.

Specific Knowledge/Certification Requirements

Minimum Qualifications

• A high school diploma or equivalent and a minimum of two years' relevant experience.
• Current CPR certification.

Preferred Qualifications

• Experience with medical records maintenance and processing and clinic reception operations
• Ability to read and interpret written information and effectively communicate verbally and in writing where information includes detailed medical and scientific terminology.

Working Conditions

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Physical Demands: While performing the duties of this job, the employee may be required to walk, sit, or stand for extended periods of time; reach with hands and arms; balance; stoop; talk or hear; have sufficient manual dexterity to operate a keyboard, calculator, telephone, and other such office equipment as necessary; may occasionally move and/or lift up to 50 pounds or more with assistance. Specific visual abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
• Work Environment: Work will mainly be performed in an office setting and occasionally with irregular hours.
• Travel: A low amount of travel away from the office may be required.