Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Competitive salary

Entry-Level Insurance Opportunities – Little Rock, AR
Paid Training | Career Growth | Long-Term Career Path

We are a growing insurance agency in Little Rock, Arkansas, currently accepting resumes for entry-level positions. We are seeking motivated, customer-focused individuals who enjoy helping others and are interested in building a rewarding career in Insurance and Financial Services.

No insurance experience? No problem.

We provide a comprehensive in-house training program, including support to obtain your insurance licenses and develop the skills necessary to succeed as part of a high-performing team.

What We’re Looking For:

• Strong customer service and communication skills
• Reliability and punctuality
• Integrity, honesty, and professionalism
• A positive, team-oriented attitude
• Competitive, hardworking, self-driven, and highly motivated individuals
• Bilingual (Spanish-speaking) candidates are strongly encouraged to apply

What We Offer:

• Paid training and licensing support
• A supportive, team-based work environment
• Opportunities for professional growth and advancement
• A long-term career path in insurance and financial services
• The opportunity to make a meaningful impact by helping customers receive the service they deserve

Whether you are new to the insurance industry or seeking a fresh career opportunity, we would love to
hear from you. We are committed to helping motivated individuals grow into successful insurance
professionals and future industry leaders.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Andre Pendleton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.