On Call Nail Technician The Beverly Hills Hotel

Your future, our legacy Hotel The Beverly Hills Hotel Division & Department Rooms – Spa Job Title On Call Nail Technician Contract Type Casual/Seasonal Contract Duration On Call Status On Call/Seasonal Position Overview We care about your career and are known for having the absolute best people in the industry. When you join us as a Nail Technician you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. What you’ll get 50% off at bars and restaurants within all of our Dorchester Collection hotels World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns) Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala Free Meals on Duty Exclusive Access to a discount platform featuring 1000s of retailers What you’ll do You’ll love what you do and take pride in delighting our guests. A day in the life of our Nail Technicians…it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Nail Technicians accomplish would be lengthy but the list below is essential to know. Perform nail care on guests based on their requests, including but not limited to manicures, pedicures, paraffin, polish changes, gel nails and any other specialty treatments related to nails. Complete and sign the State Board cleaning log at the end of every shift; assist the Spa reception by escorting guests to the appropriate locker rooms and providing an orientation of the area and amenities, including the selling of retail items; respond and follow-up with all guest requests in a timely, courteous and professional manner to achieve maximum customer satisfaction. Provide excellent service to all guests with the highest level of hospitality and professionalism, keep guests informed of the treatment process and proactively promote other spa treatment offerings and retail products; utilize the Spa Software programs to retrieve and monitor appointment schedule and update important guest information. Take responsibility for being aware of own schedule and guest arrival times. Inform the Spa Front Desk of your whereabouts at all times when on shift. Practice and follow all State Board policies and procedures, including all sanitation and hygiene standards. Arrive at work 20 minutes before first treatment time, begin and end treatments on time. May be required to stay beyond work schedule to accommodate guest requests. Maintain a clean, tidy and professional treatment and prep room. Retrieve, prepare and restock linens and supplies for the work area; communicate with Management regarding supplies or repairs needed; leave the treatment room in perfect condition in accordance with Spa’s visual standards list. Prevent and correct the imperfections and blemishes that tend to come up. Communicate with other departments and extended hotel team. While performing duties of this job, the employee is required to stand, walk use hand to write on chart, talk, hear, see, taste, smell, type on keyboard. Perform the duties of a nail technician which requires standing, pushing, pulling, manual dexterity and proper ergonomic posture. The employee must regularly lift and/or move 20 pounds. What you’ll bring You’ll bring your unique personality and passion to the role and the team. Communication is what keeps our departments running perfectly. You have great Communication skills with a strong customer service ethic. Attention to detail is critical for our this role as well as taking initiative, problem solving, and following through on tasks in a timely fashion. English is the primary language used in our hotel. You can comfortably communicate in this language. Our hotels operate nonstop, this requires flexibility from everyone on the team. Position location Job Location USA Location 9641 Sunset Blvd 90210 Beverly Hills #J-18808-Ljbffr Cosmotek College