Workforce Development Program Manager

Position Title: Workforce Development Program Manager Reports To: VP of Clinical and Rehabilitation Services Department / Location: Admin/501 N Douglas Ave Oklahoma City, OK 73106 Status: Regular/Full-time, Salaried NewView's Mission We empower individuals who are blind or have low vision, maximizing their opportunities for independence through all stages of life. NewView Values Commitment to Empower Driven by Excellence Compassion is Key Leaders who Inspire Position Summary The Workforce Development Program Manager is responsible for the ongoing operational management, continuous improvement, and long-term sustainability of the "Ticket to Work" Program. This role leads the continued development of the organization’s workforce development initiatives, cultivates and stewards external partnerships with businesses, employers, and community partners, and supports meaningful employment outcomes for individuals who are blind or have low vision. Essential duties and responsibilities Oversee the ongoing operation and continuous improvement of the "Ticket to Work" Program, including tracking progress toward sustainability benchmarks and program development milestones within identified timeframes. Serve as the primary liaison with Social Security Administration and Employment Networks. Provide guidance and support to program participants, ensuring access to employment services and incentives. Cultivate, steward, and expand relationships with businesses, employers, and community partners to advance workforce opportunities and outsourcing partnerships for individuals who are blind or have low vision. Identify and develop new job opportunities that align with the skills and abilities of individuals who are blind or have low vision. Establish workforce training programs to support career readiness and job placement. Assist individuals with disabilities in career development, job search strategies, and job placement. Educate participants on available work incentives and benefits counseling through CWIC certification. Collaborate with other Rehab Clinic staff to support the Transition‑Age Youth pre‑employment transition services including job exploration counseling, workplace readiness training, and career exploration activities. Provide ongoing support and monitoring of employment progress. Ensure compliance with federal and state regulations related to the "Ticket to Work" program. Maintain accurate records and prepare reports on program outcomes and participant progress. Collaborate with internal teams to ensure seamless program integration and success. Perform other tasks as assigned. Qualifications Bachelor's degree in Human Services, Business Administration, Vocational Rehabilitation, or a related field preferred. Minimum of 3 years of experience in workforce development, vocational rehabilitation, or disability employment services. Certified Work Incentive Coordinator (CWIC) required or willingness to obtain within the first year of employment. Physical Requirements: Light Work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly. Physical demand requirements are in excess of those for Sedentary Work. ... (additional description omitted for brevity) Under the AbilityOne Program, NewView Oklahoma gives hiring preference to individuals who are legally blind. Any decision to disclose a disability by an applicant related to the hiring preference is completely voluntary. Requesting such information is also a part of our affirmative action efforts. The information that is disclosed will remain confidential. Your decision not to disclose disability status will not have a negative impact in the hiring process. NewView Oklahoma is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, gender identity, race, creed, color, national origin, honorably discharged veteran or military status, the presence of any sensory, mental or physical disability, the use of a dog guide or service animal by a person with a disability, or any other characteristic protected by federal, state, or local law. #J-18808-Ljbffr