Blood Bank Supervisor - Wentworth Douglass Hospital

Laboratory Supervisor

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Salary Range: $30.70-$44.70/hr. based on experience. Eligible for a Sign on Bonus of $10,000!

About the Role:

Are you ready to lead in a fast-paced, high-impact laboratory environment? We're looking for a dedicated Laboratory Supervisor to join our team and play a critical role in maintaining the highest standards of lab operations. You'll be responsible for supervising day-to-day activities, ensuring quality and safety compliance, and guiding a talented team of lab professionals.

What You'll Do:

• Provide daily supervision and support to technical, clerical, and service staff
• Coordinate scheduling and workflow in partnership with the Laboratory Managers
• Troubleshoot technical issues and assist technologists in interpreting lab results
• Prioritize workload to ensure timely and accurate processing of specimens
• Manage inventory levels and supply orders to maintain operational efficiency
• Maintain up-to-date Standard Operating Procedure manuals and required documentation
• Champion a culture of safety and compliance, ensuring all protocols are followed
• Oversee orientation, training, and competency assessments for lab staff, ensuring adherence to: Specimen handling, processing, and test analysis procedures Proficiency testing protocols Quality control, equipment calibration, and maintenance Corrective action processes for test system issues Prompt identification and resolution or escalation of problems Thorough documentation of all deviations and corrective measures

What's in It for You:

• Sign-On Bonus jumpstart your next chapter with a generous incentive
• Work in a supportive, mission-driven environment that values your expertise
• Opportunity to lead and mentor a high-performing laboratory team
• Be at the forefront of accurate diagnostics that support quality patient care

Qualifications:

Education: Bachelor's Degree Medical Technology required or Bachelor's Degree Laboratory Sciences required and Other Certificate/Diploma Clinical Laboratory Sciences required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials: Medical Technologist (ASCP), MT

Experience: Lab experience 3-5 years required and Supervisory experience 1-2 years preferred

Knowledge, Skills and Abilities:

• The knowledge, both practical and theoretical, of tests and procedures necessary to review findings and advise and direct subordinates in action.
• Demonstrates advanced level of analytical skills and judgment.
• Must have a relatively high level of analytical ability to work with complex instrumentation, resolve technical equipment problems, relate test results to normal and pathological states, and interpret quality control data.
• Must have understanding of computer technology and its application to analytical procedures and quality control.
• Must have a comprehensive understanding of laboratory equipment and its operation, maintenance and repair, and analytic techniques.
• Must have the ability to work independently, evaluate situations and act appropriately.
• Detailed knowledge of applicable federal, state and accreditation requirements.
• Ability to multitask in a fast-paced environment.
• Advanced computer skills.
• Comprehensive understanding of test principles, equipment operation and computer system operations.
• Make appropriate decisions, develop and complete follow-up actions in conjunction with lab leadership.
• Must be able to perform as a senior team member, providing direction and guidance to less experienced technologists.
• Must have the ability to pay careful attention to detail and to adhere to written protocols, including communication to lab leadership when issues are identified.
• Must be able to perform as a team member.
• Excellent interpersonal skills.
• Ability to interact professionally and effectively with numerous staff, including physicians, hospital personnel, employees, and patients.

Additional Job Details (if applicable):

Remote Type: Onsite

Work Location: 789 Central Avenue

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range: $30.70 - $44.70/Hourly

Grade: 7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.