Store Manager

Main Responsibilities of a Assistant Manager

• Leadership & Team Development
• Operations Management
• Financial & Business Performance
• Guest Experience

Assistant Manager Job Description

We are seeking a driven and hands on Assistant Manager (AM) to help lead our team and ensure outstanding hospitality, operational excellence, and financial performance. The AM plays a critical role in supporting the General Manager, developing team leaders, and driving daily execution across all areas of the restaurant. This is a senior leadership position that requires strong communication, problem solving, and development skills.
Responsibilities of a Assistant Manager (AM)

• Assist in executing and overseeing the General Managers operational and financial goals, while maintaining Culver's standards.
• Manage scheduling, labor costs, and staffing needs.
• Hiring and onboarding leadership.
• Oversee training and coaching for leadership. Support the training and development of team in all aspects of the restaurant.
• Consistently communicates and work with team leaders to ensure policies, processes and procedures are being followed.
• Organzine and maintain required and necessary records as they relate with the restaurant operations, equipment, inventory, quality control and team members.
• Ensure positive guest, team, and vendor relations as it relates to our mission and our brand.
• Be knowledgeable of and support operations, policies and standard operating procedures, aiming for consistent productivity and quality.
• Monitor and improve food quality, speed of service, and hospitality.
• Enforce safety, sanitation, and brand standards.
• Resolve guest concerns and ensure positive experiences.
• Prepare operational reports for the General Manager.

Assistant Manager Job Requirements

• Minimum 2-3 years of leadership experience in restaurant, retail or hospitality management.
• Proven ability to lead teams of 40+ employees in a fast pace environment.
• A strong track record of meeting performance goals- sales, labor, guest satisfaction.
• Experience with scheduling, inventory, and managing budgets- experience with P&L's is a plus.
• Excellent communications and interpersonal skills.
• Ability to train, motivate, and hold teams accountable.
• Strong organizational and time management abilities.
• Problem solving mindset with attention to details.
• Strong computer skills.
• ServSafe Manager Certification is required upon hiring.

What We Offer:

• Starting pay rate is $20+ an hour (ServSafe Manager Certification is required upon hiring)
• Health, Dental and Vision Insurance, after 90 days of Full Time Employment
• 401k with Company Matching
• Earned Paid Time Off
• Monthly Bonus, after training period of 90 days
• Career growth opportunities, including pathways to General Manager position
• A supportive team environment that values your leadership and initiative
• Free Meals
• Closed on Easter, Thanksgiving and Christmas Day- limited hours on Christmas Eve, New Years Eve

Work schedule

• Weekend availability

Supplemental pay

• Bonus pay

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• 401(k)
• Employee discount
• Paid training