Senior Accessibility Quality Assurance Tester (ADA)

About this role:

Wells Fargo is seeking a Senior Accessibility Quality Assurance Tester to help make customer-facing experiences across Cards & Personal Loans more inclusive and accessible. This role is to make sure digital products are not only functioning correctly but are also accessible to customers who use assistive technologies or have disabilities.

In this highly collaborative role, you will lead accessibility testing across web, mobile, email, PDF, and production environments, influence practical remediation, and help teams deliver experience that align with WCAG and applicable accessibility requirements.

This opportunity is well suited for an experienced accessibility tester who combines deep hands-on knowledge of assistive technologies with strong defect analysis, communication, and cross-functional partnership skills. The functional title is Senior Systems Quality Assurance Analyst. Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Lead manual accessibility testing across websites, mobile applications, email communications, PDFs, and production experiences using JAWS, NVDA, VoiceOver, and TalkBack.
• Evaluate experiences against WCAG 2.1 and 2.2 Level A and AA criteria and applicable accessibility requirements.
• Review front-end behavior and implementation to identify barriers and confirm compatibility with assistive technologies.
• Document actionable defects with clear reproduction steps, customer and business impact, supporting evidence, and relevant WCAG references.
• Partner with Product, Technology, Design, development, and vendor teams to recommend practical remediation approaches.
• Retest fixes, validate remediation in pre-release and production environments, identify regressions, and provide testing sign-off.
• Track defects through resolution using Jira, Octane, or comparable test-management tools.
• Support accessibility risk and compliance initiatives while serving as a subject matter expert on standards, tools, and testing methods.
• Manage testing across multiple Agile initiatives and mentor less-experienced team members.

Required Qualifications:

• 4+ years of Systems Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 3+ years of hands-on digital accessibility or ADA testing experience across web, mobile, email, PDF, and production environments.
• Strong knowledge of WCAG 2.1 and 2.2 Level A and AA, the Americans with Disabilities Act, Section 508, and digital accessibility compliance requirements.
• Hands-on experience with JAWS, NVDA, VoiceOver, and TalkBack, plus tools such as axe DevTools, ANDI, WAVE, Accessibility Insights, ARC Toolkit, Colour Contrast Analyser, and browser developer tools.
• Experience identifying, documenting, retesting, and validating accessibility defects, including reviewing front-end code or implementation behavior.
• Ability to translate technical findings into clear customer and business impact, actionable remediation guidance, and effective communication with Product, Technology, Design, development, and vendor partners.
• Experience managing multiple priorities in Agile teams using Jira, Octane, or comparable defect and test-management tools.
• Experience in financial services or another highly regulated environment.
• International Association of Accessibility Professionals certification, such as CPACC, WAS, or CPWA, and/or DHS Trusted Tester certification.

Job Expectations:

• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship

• Must be able to work on-site

Locations:

2700 S Price Rd Chander, AZ 85286

800 S Jordan Creek Pkwy West Des Moines IA 50266

401 Las Colinas Blvd W Bldg. A Irving, TX 75039

1525 WT Harris Blvd. Charlotte, NC 28202

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.