Medical Assistant - Hematology/ Oncology

Medical Assistant

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

The Medical Assistant provides high quality, direct patient care in a team-based model to our Mount Auburn Medical Oncology/ Hematology patients and supports smooth and efficient administrative and clinical practice operations. The Medical Assistant has the ability to work with people from different backgrounds and respects the beliefs of all patients and team members. Reports to the Practice Manager. Phlebotomy experience is preferred.

Location

Mount Auburn Hospital, Cambridge

Schedule

• Monday through Friday
• 8:00 a.m - 4:30 p.m

About the Role

Join a collaborative outpatient Hematology/Oncology practice supporting patients receiving care for cancer and benign blood disorders.

As a Medical Assistant, you will room patients, complete detailed medication reconciliation, perform phlebotomy, obtain vital signs, and help maintain a safe and efficient patient flow.

What You'll Do

• Welcome and room patients for Hematology and Oncology appointments
• Obtain and document accurate vital signs, height, and weight
• Review and update medication and allergy lists
• Complete thorough medication reconciliation for patients with complex medication regimens
• Communicate the reason for the visit, abnormal vital signs, and other relevant information to the provider
• Perform phlebotomy and other assigned Medical Assistant duties under appropriate supervision
• Help manage patient flow and communicate delays
• Accurately document completed tasks in the electronic health record
• Queue prescription renewals and enter orders as directed by a licensed provider
• Maintain clean, organized, and fully stocked exam rooms
• Monitor supplies and equipment for cleanliness, function, and expiration dates
• Support patient safety, confidentiality, and OSHA compliance
• Collaborate with the lead Medical Assistant, nurses, physicians, nurse practitioners, and other members of the care team

Who You'll Support

The practice provides outpatient medical oncology and benign hematology care. Patients may be receiving care for:

• Cancer
• Iron deficiency, including iron deficiency during pregnancy
• Blood clotting concerns and DVT or pulmonary embolism follow-up
• Other blood disorders

The clinic may see approximately 4050 patients on a busy day. Many patients return regularly, allowing team members to build meaningful relationships with them over time.

What Success Looks Like

• Accurate and thorough when completing medication reconciliation
• Comfortable performing phlebotomy
• Warm, empathetic, and patient-centered
• Reliable and committed to supporting a smaller clinical team
• Able to work independently while asking for help when needed
• Organized and comfortable managing changing priorities
• Proactive and willing to step in when the clinic becomes busy
• Open to guidance from the lead Medical Assistant and nursing team
• Calm and professional when supporting patients through sensitive or difficult health experiences

Why Join This Team?

You will join an established team that includes experienced Medical Assistants, nurses, physicians, nurse practitioners, and other clinical professionals.

The providers are engaged, collaborative, and committed to helping staff understand the reasons behind each patient's care plan. The department also offers wellness programming for patients and staff through its integrative therapy program.

This role provides meaningful exposure to Hematology and Oncology while allowing you to build ongoing relationships with patients and contribute directly to their care experience.

Required Qualifications

• High School diploma or GED required. Bachelor's degree in Health Science preferred. License Medical Assistant Certificate preferred., or Registration Certified Nursing Assistant preferred., or Certificate 1 EMT Basic License preferred., or Certificate 2 Phlebotomy Certificate preferred.
• 0-1 years related work experience required.
• Demonstrated Medical Assistant (MA) competencies within one year of hire.
• Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.

Preferred Qualifications

• Certified Medical Assistant

Physical Requirements

Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.

This job requires frequent sitting, walking, standing, bending neck, bending waist, twisting neck, twisting waist, Power Grasping using both hands, Fine Manipulation using both hands, Pushing/Pulling using both hands, Keyboard use, Reaching-below shoulder height, Lifting and carrying items weighing up to 10 lbs.There may be occasional Reaching-above shoulder height, Pushing items weighing up to 10 lbs, Pushing items weighing up to 25 lbs.Rarely there may be Lifting and carrying items weighing up to 25 lbs, Lifting and carrying items weighing up to 50 lbs, Pushing items weighing up to 50 lbs, Push a wheelchair or wheeled bed containing a patient weighing up to 250 pounds, with assistance.

Pay Range:

$21.00 - $28.26

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled