Surveillance Technician - Full-Time

We're Changing Entertainment. Come Join Us.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

We Love Our Work.

• Responsible for fostering a fun environment.
• Responsible for being a gracious host to all guests and co-workers.
• Responsible for promoting a positive influence in the community and participating in company-sponsored events.
• Conduct investigations and inquiries as directed by the Surveillance Manager.
• Produces reports on all investigations.
• Troubleshoot, repair and/or replace all malfunctioning CCTV equipment in order to keep the Surveillance Department in compliance with all regulatory statues, laws and Internal Controls
• Strong computer use/troubleshooting experience is essential.
• Develop and maintain a regular maintenance/cleaning schedule of all CCTV equipment to include cameras, lenses and any other related equipment.
• Develop and manage a current equipment malfunction and repair log to include any equipment beyond repair that requires replacement.
• Develop and manage a current equipment inventory list.
• Be able to obtain Synectics digital system installer rating upon completion of company sponsored training.
• When not performing in a Technician capacity, may be assigned to fill in as a Surveillance Agent if needed.
• Able to climb ladders and utilize hydraulic lifts to heights of up to 50 feet.
• Other duties may be assigned.

Bring Us Your Best.

• Must have an outgoing, energetic and enthusiastic attitude.
• Must enjoy hosting others.
• Must be comfortable initiating conversations and creating a fun environment with our guests.
• Must be a minimum of 21 years of age.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Experience in the installation of CCTV cameras and equipment, alarm systems, digital recording systems or experience as a low voltage electrician. Also, a good understanding of computers is essential.
• Working knowledge of surveillance equipment and digital recording systems. Working knowledge of Microsoft Word and Excel computer programs. Must be able to read and interpret wiring schematics when necessary.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Must have good handwriting.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Must be able to qualify for licenses and permits required by federal, state and local regulations
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in vary work areas such as confined spaces.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The surveillance room is generally a low light area and kept at temperatures of 68 to 72 degrees

Stay In The Game. Follow Us.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

Starting Salary

$30.00 per hour (Shift Differential of an additional $1.50 per hour for Grave Shift)