Bartender - 4:00PM - 11:30PM Shift

Bartender Position

The Bartender is responsible for providing exceptional guest service by preparing and serving alcoholic and non-alcoholic beverages while creating a welcoming and enjoyable atmosphere in the hotel's bar and lounge. This role ensures responsible alcohol service, maintains cleanliness and organization of the bar area, assists with food service as needed, and supports overall food and beverage operations.

The following is a representative list of duties and is not exhaustive. Other duties may be assigned.

Guest Services

• Welcome guests in a friendly, professional manner and provide menus, beverage recommendations, and information about food and drink offerings.
• Take beverage and food orders accurately and deliver prompt, attentive service.
• Build positive guest relationships by providing exceptional hospitality and responding promptly to guest requests and concerns.
• Verify guest identification and ensure compliance with all applicable alcohol service laws and regulations.

Beverage Preparation and Service

• Prepare and serve alcoholic and non-alcoholic beverages according to company recipes, brand standards, and responsible serving practices.
• Prepare garnishes and maintain an adequate supply of bar ingredients, mixers, and beverages throughout each shift.
• Assist with preparation and service of food items offered in the lounge or bar area.
• Monitor beverage quality and presentation to ensure consistency and guest satisfaction.

Bar Operations

• Set up and break down the bar before and after each shift.
• Maintain accurate inventory of beverages, mixers, garnishes, and supplies, and notify management of inventory needs.
• Assist with inventory counts before and after events or shifts to support cost control and reconciliation.
• Operate the point-of-sale (POS) system accurately, process guest payments, prepare cash drops, and balance assigned cash banks.
• Secure all cash, beverages, and bar equipment in accordance with company procedures at the end of each shift.

Safety, Compliance, and Cleanliness

• Maintain a clean, organized, and sanitary bar, lounge, and work area throughout each shift.
• Follow all food safety, sanitation, and health department regulations.
• Rotate inventory using FIFO (First In, First Out) practices to maintain freshness and reduce waste.
• Comply with all federal, state, local, and company policies regarding alcohol service, food safety, and workplace safety.

What You Bring

Required:

• Must possess or obtain required TABC certification prior to serving alcohol, where required by state law.
• Must possess or obtain ServSafe Food Handler certification, if required by local or state regulations.
• Basic knowledge of beverage preparation, food service, and responsible alcohol service.
• Ability to perform basic math calculations, accurately handle cash, and operate a point-of-sale (POS) system.
• Ability to communicate effectively with guests, team members, and management.

Preferred:

• Previous bartending, restaurant, hotel, or food and beverage experience preferred.
• Knowledge of classic cocktails, beer, wine, and spirits.
• Experience using hospitality POS systems.

Work Environment and Physical Requirements

• This position is based on property in Bentonville, AR.
• Must be available to work a flexible schedule, including evenings, weekends, holidays, and special events.
• Ability to stand and walk for extended periods throughout the shift.
• Frequently bend, reach, stoop, and lift beverage cases, kegs, ice, and supplies weighing up to 50 pounds.
• Ability to work in confined spaces and fast-paced food and beverage environments.
• Regular exposure to wet floors, glassware, cleaning chemicals, refrigeration equipment, and moderate noise levels.

Compensation and Benefits

Compensation: PAH Management offers a competitive base salary/pay commensurate with experience.

Benefits include:

• Medical, Dental, and Vision Insurance
• Short-Term and Long-Term Disability
• 401(k) Retirement Plan
• Term Life and AD&D Insurance
• Employee Incentive Program
• Voluntary Life Insurance (self, spouse, and child)
• Hotel Stay Perks (Marriott and Hilton programs)
• Accident, Critical Illness, and Hospital Indemnity Insurance
• Educational Reimbursement
• Paid Time Off
• Manager in Training Program (where applicable)

About PAH

PAH Management is a Dallas-based hotel ownership and management company operating a portfolio of select-service properties across multiple states under Marriott and Hilton brands. We are dedicated to developing a culture that places associates first while becoming America's preferred hotel management company.

Equal Opportunity EmployerPhoenix American Hospitality Management, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.