New Vehicle Technology Specialist / Delivery Specialist

Job Description

Job Description

Do you love technology and enjoy helping people? Camargo Cadillac is looking for a friendly, outgoing  New Vehicle Technology Specialist / Delivery Specialist to join our team.

This role is perfect for someone who enjoys working with people and technology. You’ll help customers learn all the exciting features of their new Cadillac, ensuring they leave confident and excited about their new vehicle.

No automotive experience? No problem. If you’re comfortable with technology and enjoy teaching others, we’ll provide the paid training you need to become a Cadillac technology expert.

As part of the respected Joseph Auto Group, Camargo Cadillac has earned a reputation for delivering an exceptional luxury ownership experience, and you’ll play an important role in making every vehicle delivery memorable.

• $16.00-$17.00 per hour
• Paid Training
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) with Company Match
• Paid Time Off
• Paid Holidays
• Employee Discounts on Vehicles, Parts, and Service
• Opportunities for Career Growth within the Joseph Auto Group
• Stable Full-Time Position
• Supportive, Team-Oriented Work Environment

• Welcome customers as they take delivery of their new Cadillac.
• Demonstrate vehicle features, technology, and premium Cadillac systems.
• Assist customers with Bluetooth pairing, Apple CarPlay®, Android Auto™, Wi-Fi hotspot, navigation, and Cadillac mobile app setup.
• Explain driver-assistance systems, infotainment features, safety technologies, and vehicle controls.
• Customize vehicle settings and driver profiles based on customer preferences.
• Answer customer questions and provide a comfortable, enjoyable delivery experience.
• Follow up with customers after delivery to answer technology questions and provide additional assistance.
• Stay current on Cadillac technology, new model features, and software updates.
• Assist the Sales Department throughout the vehicle delivery process.
• Help maintain outstanding customer satisfaction and manufacturer survey scores.

• Outstanding customer service and communication skills.
• Comfortable using smartphones, tablets, computers, and modern technology.
• Ability to explain technology in a simple, easy-to-understand way.
• Friendly, outgoing personality with a passion for helping others.
• Strong organizational and time-management skills.
• Self-motivated with the ability to work independently and as part of a team.
• Previous experience in customer service, retail, hospitality, technology, education, or automotive is a plus—but  not required .
• Professional appearance and positive attitude.
• Valid driver’s license with a clean driving record.
• Ability to pass a pre-employment background check and drug screen.

Camargo Cadillac is one of Greater Cincinnati’s premier luxury automotive dealerships and a proud member of the Joseph Auto Group. We’re committed to delivering an exceptional customer experience while providing our employees with the training, support, and opportunities they need to build rewarding careers. If you’re looking for a position where you can combine your passion for technology with outstanding customer service, we’d love to meet you.

Camargo Cadillac is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with dignity and respect. Employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We maintain a drug-free workplace and conduct pre-employment background checks and drug screenings in accordance with applicable laws.