Regional Operations Manager

Regional Operations Manager – Multi-Property Leadership We take pride in valuing our employees, supporting our residents, and caring for our properties. A&G Management is a family-owned and managed company with a long-standing commitment to maintaining quality residential apartment and townhome communities throughout Baltimore, Anne Arundel, and Howard Counties. We are seeking an experienced and hands-on Regional Operations Manager to oversee the operations, maintenance, and safety of six residential communities. This position is ideal for a motivated leader who excels in problem-solving, team development, and making a meaningful impact across multiple properties. What You’ll Do: Lead and support Maintenance Supervisors and maintenance teams across six residential apartment and townhome communities. Hire, train, mentor, and develop staff while managing performance issues, annual evaluations, and disciplinary actions when necessary. Obtain, review, and manage contractor proposals while ensuring all vendor work meets company standards, timelines, and budget expectations. Conduct regular inspections of equipment, maintenance shops, amenities, building systems, apartments, and grounds to ensure safety, efficiency, and proper upkeep of older residential properties. Oversee safety initiatives, environmental concerns, and emergency situations including severe weather events, mold, carbon monoxide, and urgent maintenance repairs. Maintain positive working relationships with residents, vendors, contractors, and local agencies including Fire, Police, and Health Departments. Assist with planning and execution of capital improvement projects while monitoring budgets, occupancy trends, maintenance reports, and operational performance. Support on-site teams with complex renovation and construction projects. Organize and provide ongoing training opportunities to support employee growth and development. Be available for emergencies 24/7 and coordinate team and contractor responses when needed. What We’re Looking For: Minimum of 5 years of experience in regional property management, facilities management, or multi-property maintenance operations. Experience overseeing multiple residential garden apartment and/or townhome communities. Strong leadership, communication, and team-building skills. Excellent organizational skills with strong attention to detail and follow-through. Ability to manage budgets, contractors, vendors, and operational priorities across multiple sites. Experience working with older residential buildings and understanding the unique challenges that come with maintaining them. Flexibility to respond to emergencies and weather-related events outside of normal business hours. Why Join The A&G Management Company? At A&G Management, our employees are the heart and soul of our company. As a family-owned business, we foster a supportive, team-oriented environment where employees are valued and empowered to make a difference. You’ll have the opportunity to lead dedicated experienced teams, improve communities, and play a key role in maintaining the quality and reputation of our properties throughout the region. Compensation and Benefits Starting Salary: $87,000 annually A&G Management Company is proud to offer the following benefits: Competitive pay, direct deposit & bi- weekly paychecks FREE APARTMENT Company vehicle and phone Gas allowance Health, dental, vision, and life insurance PTO & Sick and Safe Leave Paid Holidays 401(k) savings plan Awards and recognition programs Company paid Short-term Disability benefits Company provided continued education and training *Benefit eligibility is dependent on employment status. Pay: From $87,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance Work Location: In person #J-18808-Ljbffr