Patient Access Acute Representative Bilingual PRN

divh2Patient Access Registration Specialist I Bilingual/h2pA Patient Access Registration Specialist I Bilingual is responsible for providing excellent customer service and facilitating the registration and scheduling process for Spanish-speaking patients and visitors at Intermountain Health. The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and eligibility, collects co-pays and balances, and follows up on pending issues. The caregiver adheres to Intermountain Healths policies and procedures, as well as federal and state regulations regarding patient privacy and confidentiality./ppThis is a PRN position As needed/ppEssential Functions/pulliFacilitates the registration process for Spanish speaking patients./liliGreet and assist patients and visitors in a courteous and professional manner./liliObtain and verify patient demographic, financial, and insurance information./liliRegister and schedule patients for appointments, tests, and procedures./liliCollect and process co-pays, deductibles, and balances due at the time of service./liliProvide patients with information on financial assistance, payment plans, and charity care./liliExplain and obtain signatures on consent forms, policies, and disclosures./liliProvide patients with directions, maps, and parking information./liliCoordinate with clinical and administrative staff to ensure smooth patient flow and quality care./liliDocument and update patient records in the electronic health system./liliFollow up on pending issues, such as prior authorizations, referrals, and pre-certifications./li/ulpSkills/pulliInterpersonal Skills/liliCustomer Service/liliInsurance Verification/liliComputer Literacy/liliPayment Processing/liliMedical Billing/liliMedical terminology/liliProblem Solving/liliSpanish/liliHealthcare referrals/li/ulpQualifications/ppRequired/pulliDemonstrated experience in a customer service role./liliBilingual certification from a recognized organization such as Alta Language Testing./liliDemonstrated proficiency in computer skills including Microsoft Office, internet and email/liliDemonstrates basic understanding of medical terminology./liliDemonstrates understanding of insurance verification process./liliDemonstrated ability to work in a fast-paced environment/li/ulpPreferred:/pulliHigh School diploma or equivalent../liliExperience with Epic./liliDemonstrated 2 years experience in a customer service role./liliDemonstrated 1 year experience in a healthcare revenue cycle role./liliDemonstrated ability to work in a fast-paced environment./li/ulpPhysical Requirements/pulliOngoing need for caregiver to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs./liliFrequent interactions with customers that require caregiver to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately./liliManual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use./liliExpected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items./liliFor roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles./li/ulpLocation: Platte Valley Hospital/ppWork City: Brighton/ppWork State: Colorado/ppScheduled Weekly Hours: 0/ppThe hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.29 - $27.45/ppIntermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status./ppAt Intermountain Health, we use the artificial intelligence (AI) platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process./ppAll positions subject to close without notice./p/div