Rig Sales Service Specialist

Job Description

Job Description

Description:

Join our expanding team!

Venturi Supply is the parent company to a national network of distributors specializing in pipe, valves, fittings, tanks, and industrial supplies, proudly serving a wide range of industries. With deep local roots and national reach through the Venturi Supply platform, our mission is to deliver the critical materials, custom solutions, and reliable service our customers depend on.

At the heart of everything we do is our people. From the shop floor and counter to the job site and field, it’s our team’s expertise, commitment, and problem-solving mindset that set us apart. Their dedication fuels our service, drives our accuracy, and ensures every order is handled with care and urgency.

Backed by strategically located branches, a vast inventory, in-house fabrication capabilities, and decades of real-world experience, our teams connect infrastructure and industry to the essential resources they need to operate safely, efficiently, and successfully. We’re more than a distributor—we’re a trusted partner built on strong relationships, operational know-how, and a relentless focus on customer success.

Role Overview

The Rig Sales Service Specialist will increase regional awareness of Producer Supply Company's capabilities and product offerings through implementing a strategic sales initiative resulting in the growth of existing customer relationships and the creation of a pipeline to new relationships.

Lead Responsibilities

• Leads by setting a good example (role model) – behavior consistent with words.
• Develops, trains, and directs employees in all aspects of the job, including on maintenance plan for all department equipment to always keep equipment in operating condition.
• Facilitate problem solving and collaboration.
• Strives for team consensus and win-win agreements.
• Intervenes when necessary to aid the group in resolving issues.
• Assure that the team members’ issues are resolved quickly to avoid delays or missing goals.
• Encourages constant improvement.
• Recognizes team member accomplishments and exceptional performance.
• Communicates discipline and performance feedback as needed.
• Communicates all department production flow and workload concerns to the manager to ensure the completion of all daily orders.
• Ensure all employees in the department wear all the required PPE during the shift.

Responsibilities

• Maintain sales and service standards across multiple customers.
• Evaluate rig performance to determine job site visits and strategy.
• Organize a daily schedule of visits to different sites and customers.
• Travel to rig sites to analyze current product needs, make product recommendations, build, and present orders, and ensure customer needs are met from a product and service level standpoint.
• Optimize sales opportunities while delivering equipment to customers.
• Provide outstanding customer service by anticipating needs, answering customer questions, and outlining product knowledge, prices, availability, and uses.
• Establish pricing, credit or contract terms, warranties, and delivery dates.
• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
• Performs additional duties as required and assigned.

• High School Diploma or GED, Bachelor’s Degree preferred, advanced a plus.
• 3+ years of sales experience in the same or similar industry; previous Oil & Gas/Energy preferred.
• Computer literate; Proficient with MS Office 365.
• Experience with distribution-specific ERP systems, preferably Eclipse.
• Ability to effectively communicate [written and verbal].
• Thrives in a collaborative team environment.
• Detailed oriented work style comfortable with multiple priorities being juggled while maintaining a consistent work approach.
• Physical requirements: sitting, standing, walking, lift to 50 lbs., carrying, reaching, pushing, and pulling, enduring frequent exposure to outside weather conditions.
• Ability to pass a background check, MVR check, and drug test.

Benefits

We're dedicated to our employees' and their families' health and well-being.

• Benefits begin on the first of the month following 30 days of employment.

Exceptional Health Coverage

• Two medical plans, including HSA-qualified, with virtual care.
• Dental and vision coverage, including kids' orthodontia.
• HRA reimbursement eligibility.
• Employer-paid life and long-term disability insurance.

Smart Financial Benefits

401(k) plan: Pre-tax and Roth options plus a generous employer matching contribution.

Time Off & Work-Life Balance

• Enjoy 10 paid holidays and accrue PTO from your first day.
• Flexible workplace culture with career growth opportunities.

Wellness & Support

• Access a robust Employee Assistance Program (EAP) with 24/7 support for you and your family.
• Resources to support mental, emotional, and financial well-being.

Culture that Works for You

• Join a team that values integrity and innovation.
• Grow as a leader in industrial distribution with cutting-edge automation and supply chain solutions.
• Be part of a company that prioritizes people over profits.

Venturi Supply and its affiliated companies are dedicated to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate against individuals based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.