Food Service Cook

Reports to: Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s) Responsibilities Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client. Supports restaurant prep (FOH and line) for daily operation. Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards. Participates in safety logs including food temperatures, rotation and waste as necessary. Ensures proper uniform, hygiene, hand-washing and glove use with self. Maintains a safe work environment by abiding to all safety rules. Follows through daily prep and items lists, as assigned. Actively helps to support operation in assigned role, supporting holes as necessary. Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigated against further occurrence. Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality. Remains knowledgeable of all menu items, prices and specials for sharing with guests. Perform other tasks as deemed necessary. Maintains a clean, safe and organized work environment. Uphold and demonstrate a complete understanding of company policies and procedures. Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements. Job Requirements Strong interpersonal and communication skills. Exceptional problem solving/decision making skills combined with the ability to be organized. Demonstrates the ability to remain flexible in a fast-paced environment. Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative. Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above. Ability to work varied hours/days, including nights, weekends and holidays, as needed. IDEA + Belonging Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units. Focuses on removing barriers and empowering growth and opportunity for team members at all levels. Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary. Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back. Previous Experience None required Compensation and Benefits Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education. Employee Assistance Program Get Paid Early Tuition Discount through Partnership College Meal Plan & employee Discounts SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Disclaimer This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments). #J-18808-Ljbffr Wildlife World Zoo, Aquarium and Safari Park