CX Strategy Lead — Business Banking & Payments
Applied Labs
U.S. Bank seeks a Customer Experience Lead for Business Banking and Merchant & Payment Solutions to shape end-to-end CX strategy and drive measurable improvements in customer satisfaction, growth, servicing, and operations. You will partner with product, operations, servicing, marketing, and analytics to translate priorities into action, lead large-scale CX initiatives, and steward a culture of customer obsession across a matrixed organization. #J-18808-Ljbffr Applied Labs
Vacancy posted 2 days ago
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