BEER-WINE-LIQR/CLERK

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Promote trust and respect among associates. Job Responsibilities Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. Assist with execution of the adult beverage category display plans and special in-store promotions in consultation with store management. Maintain familiarity with adult beverage product names, pronunciation, origin, and definition of industry terms. Inform customers of Beer/Wine/Spirits specials. Recommend beer/wine/spirits items to customers to ensure they get the products they want and need. Adequately prepare, package, label, and inventory merchandise. Check product quality to ensure freshness. Review "sell by" dates and take appropriate action. Label, stock, and inventory department merchandise. Report product ordering/shipping discrepancies to the department manager. Display a positive attitude. Stay current with present, future, seasonal, and special ads. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management. Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks, or issues, and illegal activity, including robbery, theft, or fraud. Minimum Qualifications Must be 21 years of age. Ability to handle stressful situations. Effective communication skills. Knowledge of basic math. Desired Qualifications Beer/Wine/Liquor experience. Knowledge of imported and domestic varieties, the flavor profiles and how they are made. Knowledge of industry trends in specialty wines and beers as they relate to the customer. Retail experience. Second language: speaking, reading, and/or writing. Promote trust and respect among associates. Maintain familiarity with adult beverage product names, pronunciation, origin, and definition of industry terms. Inform customers of Beer/Wine/Spirits specials. Recommend beer/wine/spirits items to customers to ensure they get the products they want and need. Adequately prepare, package, label, and inventory merchandise. Check product quality to ensure freshness. Review "sell by" dates and take appropriate action. Label, stock, and inventory department merchandise. Report product ordering/shipping discrepancies to the department manager. Display a positive attitude. Stay current with present, future, seasonal, and special ads. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management. Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks, or issues, and illegal activity, including robbery, theft, or fraud. Job Requirements Must be able to perform the essential functions of this position with or without reasonable accommodation. Benefits Comprehensive benefits supporting associate well‑being (physical, emotional, financial). Wide range of healthcare coverage (medical, dental, vision, prescription). Flexible scheduling for full‑time and part‑time roles with paid time off, holiday and sick pay based on eligibility and length of service. Employee Assistance Program and free confidential financial tools and coaching. Associate discounts on purchases, including food, travel, technology. Up to $21,000 in tuition reimbursement over a career. Abundant training programs and diverse career pathways. #J-18808-Ljbffr King Soopers