Outreach Worker

About the Job

The Mental Health Association (MHA) is seeking compassionate and motivated Outreach Workers to support individuals living with developmental and intellectual disabilities, brain injuries, mental health challenges, and substance use disorders. This active, community-based role involves helping participants gain independence by assisting with daily living tasks, accessing resources, and securing stable housing. If you're looking for a career where no two days are the same and you can make a real difference, apply today!

Pay Rate: $20 an hour

Schedule:

• 10:30am-6:30pm (40h)
• Sunday through Thursday OR -Tuesday through Saturday (days off dependent on assigned caseload)

Key Responsibilities:

• Assist participants in finding and maintaining housing, working with landlords, and ensuring stable living conditions.
• Teach and model essential independent living skills like budgeting, cooking, cleaning, and socializing.
• Provide reliable transportation to appointments, errands, and community activities.
• Work with healthcare providers, Social Security offices, and other community resources to support participant needs.
• Respond to emergencies, ensuring participant safety and well-being.

About Integration & Community Living (ICL):

MHA's Integration & Community Living (ICL) program supports individuals with developmental disabilities and brain injuries in living independently and meaningfully in the community. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts.

With over 60 years of experience, MHA has been a leader in helping individuals transition from institutional settings into homes where they can grow, make choices, and fully participate in community life. Services range from supported and shared living to emergency respite and privately funded care, all tailored to promote independence, dignity, and connection.

Equal Opportunity Statement:

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements:

• A valid driver's license, automobile insurance, and a safe, reliable vehicle.
• A compassionate, patient, and adaptable individual who enjoys working independently.
• Strong communication, time management, and organizational skills.
• Ability to pass CPR and first aid certification (training provided).
• Ability to pass a background/CORI check.
• High school diploma or equivalent preferred; six months of experience in human services is a plus!

Benefits:

• Health Insurance (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Holidays)
• Retirement Plan (403B, IRA)
• Family Leave (Maternity, Paternity)
• Life Insurance & Long-Term Disability
• $20 an hour

About the Company

What We DoMHA (Mental Health Association) helps people live their best life. We provide access to therapies for emotional health and wellness; services for substance use recovery, developmental disabilities and acquired brain injury; services for housing and residential programming, and more. With respect, integrity and compassion, MHA provides each individual served through person-driven programming to foster independence, community engagement, wellness and recovery. Why It Matters The youth, adults, seniors and families we serve want the same things in life as anyone: to have friends, work, go to school, have meaningful relationships, express themselves (and be heard), and be accepted in their community for who they are. With our help and resources from a caring community, people can live their potential, in their community, every day. How We ThinkStarting in the 1960s, MHA's groundbreaking efforts and advocacy helped to transition people away from institutional living to a life in our community. This became a model for the deinstitutionalization movement. Today, our leadership continues to advance awareness of mental health conditions and needs at local, regional and national levels. We drive compassionate care for those challenged by mental health, developmental disabilities, substance use, homelessness, acquired brain injury and more.