Data Center Technician- 2nd shift (Wednesday- Saturday)

About the Position We are seeking a detail-oriented, execution-focused Data Center Operations Technician to support customer requests and day-to-day operational activity within a 24×7 colocation environment. This role is the primary hands‑on operational resource for remote hands services, structured cabling, interconnection support, physical‑layer validation, alarm response, and operational monitoring within the data center. Be the hands‑on operational resource that keeps customer activity and day‑to‑day data center work moving. Shift: 2nd Shift: Wednesday - Saturday 2:00pm - 12:00am What You Do Daily Execute remote hands services and customer support requests, including reboots, media swaps, visual inspections, cable tracing, and basic physical‑layer tasks Install, test, label, and maintain structured copper and fiber cabling, patch panels, and cross‑connect infrastructure in accordance with site standards Provision and troubleshoot customer and carrier interconnection services within defined physical‑layer scope Monitor security, environmental, and equipment alarms, perform rounds and readings, validate field conditions, and escalate issues appropriately Maintain accurate documentation for cross‑connects, connectivity paths, capacity tracking, and operational activities Support physical network hardware readiness through rack‑and‑stack assistance, optic swaps, cable management, and visual checks Help maintain data center cleanliness, orderly pathways, and operational discipline in technical spaces Support controlled access and escort procedures within secure technical areas in accordance with site requirements Participate in rotating 24×7 on‑call support and flexible scheduling as needed What Makes You a Good Fit Hands‑on experience in data center operations, structured cabling, telecom, IT infrastructure, or a similar technical environment Strong working knowledge of copper and fiber media, patching practices, cable testing, and physical‑layer troubleshooting Ability to execute precise work in live customer environments without creating avoidable risk Strong attention to detail in labeling, documentation, change control, and customer‑facing task execution Ability to recognize environmental, equipment, or operational abnormalities and escalate clearly and appropriately Comfortable working in a 24×7 environment where responsiveness, professionalism, and consistency matter Leadership Profile Brings strong execution discipline and follows procedures carefully in live production environments Works with urgency while maintaining accuracy, documentation quality, and customer‑impact awareness Understands physical‑layer dependencies and knows when to act, when to verify, and when to escalate Maintains professionalism in customer‑facing work and cross‑functional coordination Supports operational readiness through reliability, flexibility, and attention to detail What Success Looks Like Customer requests and remote hands tasks are completed accurately, professionally, and on time Cross‑connects, cabling, and physical‑layer work are clean, well‑documented, and reliable Environmental, equipment, and security‑related issues are identified quickly and escalated with useful context Documentation remains current and supports provisioning, troubleshooting, capacity planning, and audits Technical spaces remain organized, safe, and ready to support ongoing operations The site has confidence in the technician’s execution, responsiveness, and operational judgment Qualifications High school diploma or equivalent required; technical training or related certifications preferred 2+ years of experience in data center operations, structured cabling, telecom, IT support, or a related field preferred Experience working with copper and fiber cabling, patch panels, cross‑connects, and cable testing tools Familiarity with remote hands services, ticketing systems, documentation practices, and customer support in a technical environment Basic understanding of data center layouts, physical network topology, and interconnection environments Ability to work shifts, including nights, weekends, holidays, and on‑call rotations as needed Strong written and verbal communication skills, with the ability to document work clearly and elevate issues effectively Why Join Us This is an opportunity to play a hands‑on role in supporting the day‑to‑day operations of a mission‑critical environment. You will help deliver the precise execution, responsiveness, and operational discipline that customers depend on every day. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or transfer sponsorship of an employment visa at this time, including CPT/OPT. Compensation $28 - $35 an hour. Benefits Medical, dental, and vision insurance Company paid Life Insurance Voluntary supplemental life insurance Flexible spending account Health savings account Non‑accrued PTO Short‑ and Long‑Term Disability Company paid holidays 401(k) Retirement Plan with employer match Mental Wellness Benefits Tuition Reimbursement Paid Parental Leave Employee Discount Marketplace Employee Recognition Platform Individual compensation will be commensurate with the candidate's experience. This position will also be eligible for a shift differential. Legal Notices Cologix is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance in applying for any of our open positions, please contact us at View email address on click.appcast.io or call View phone number on click.appcast.io. The California Consumer Privacy Act (“CCPA”) creates privacy rights relating to the collection, sale, disclosure, and deletion of consumers’ personal information. The CCPA requires businesses to provide consumers, including job applicants and employees, with information about their rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used. For additional information regarding your rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used, please see Cologix’s data centers are ISO 27001:2022 and ISO 14001:2015 certified. These certifications demonstrate Cologix’s commitment to both information security and environmental stewardship. At Cologix, protecting information assets and minimizing environmental impacts are everyone’s responsibility. Cologix employees are responsible for: Understanding and following Cologix’s information security, cybersecurity, privacy, and environmental management policies, procedures, and standards. Ensuring conformance with the requirements of both the Information Security Management System (ISMS) and the Environmental Management System (EMS). Remaining vigilant and reporting any information security or environmental incidents, vulnerabilities, risks, or non‑conformities to the appropriate teams. Actively participating in Cologix’s efforts to maintain and improve information security and environmental performance. #J-18808-Ljbffr Cologix