Energetic Household Operations and Hospitality Manager in Atlanta, GA

Private Family in Atlanta, GA Seeking a Household Hospitality & Operations Manager


Position: Full-Time Live-Out Household Hospitality & Operations Manager
Schedule: Monday - Friday; 9am - 5pm
Salary: $130k - $140k; full medical insurance
Start Date: July/August
Relocation: Open to nationwide search for the right candidate
About the Family

A family located in the Atlanta area is seeking a highly capable, polished, and service-oriented Household Hospitality & Operations Manager to oversee hospitality standards and day-to-day property operations across their residence.

The ideal candidate is both hands-on and strategic , blending expertise in luxury property management with elevated private household hospitality to ensure seamless operations, exceptional presentation, and five-star service standards at all times. This individual should be proactive, highly organized, discreet, and naturally service-minded with the ability to anticipate needs before they arise.

Children: Older children in the home
Pets: Dog-friendly candidates
Household Staff: Works collaboratively with full staff

Responsibilities
Hospitality & Guest Experience

• Ensure residence is guest-ready with attention to cleanliness and organization
• Maintain household hospitality manuals, including service protocols
• Oversee and support housekeeping staff to maintain high standards
• Coordinate hospitality, including table settings, turndown service, and refreshments
• Support entertaining through floral coordination, menu planning assistance, etc.
• Collaborate closely with culinary staff to ensure five-star food service
• Source and maintain inventory of luxury household supplies, beverages, etc.

Household & Property Operations

• Create and maintain detailed household and property manuals
• Oversee property maintenance including HVAC, landscaping, plumbing, pool, etc.
• Conduct regular property inspections and proactively resolve issues
• Manage vendor and contractor relationships
• Negotiate service contracts and oversee household service providers
• Maintain organized records of household expenses and schedules
• Assist with hiring, training, and supervising household staff
• Assist with occasional family support including school drop-offs/pickups, errands
• Stay overnight at the residence when needed while the family is traveling

Ideal Candidate & Personality

The ideal candidate is polished, proactive, resourceful, and highly detail-oriented with a true hospitality mindset. They should possess excellent leadership and communication skills while also being comfortable rolling up their sleeves and working alongside the team when needed.

This person should be discreet, adaptable, tech-savvy, and solutions-oriented with the ability to manage multiple priorities seamlessly in a fast-paced private household environment. A strong eye for presentation, service excellence, and operational efficiency is essential.
Requirements

• Minimum 10 years of experience in household management, property management, hospitality, or private service
• Strong understanding of household systems including electrical/plumbing, HVAC
• Experience managing vendors, contractors, and household teams
• Tech-savvy
• Excellent references
• Legal to work in the United States
• Valid driver's license and clean driving record
• Comfortable with children and pets
• Highly flexible with schedule, including evenings, weekends, and occasional overnight coverage