Showroom Sales Associate- Countertops & Tile

Job Description

Job Description

About Us
CTW Kitchen & Bath is a trusted kitchen and bath design showroom serving the Novato community and surrounding areas for over 40 years. We specialize in premium countertops and tile, with additional departments offering cabinetry and plumbing fixtures. We provide our clients with a curated selection of high-quality materials and personalized service.

Position Overview
We are looking for a friendly, design-minded Showroom Sales Associate to join our team. In this role, you will work directly with homeowners, designers, and contractors to help them select countertops and tile that bring their projects to life. This is a customer-facing position that blends product knowledge, design guidance, and sales.

Key Responsibilities
• Greet and assist walk-in clients in the showroom
• Guide customers through countertop and tile selections based on style, function, and budget
• Educate clients on materials such as quartz, granite, porcelain, ceramic, and natural stone
• Create and present quotes, estimates, and product recommendations
• Maintain showroom displays and ensure samples are organized and up to date
• Collaborate with internal teams handling cabinetry and plumbing fixtures when projects require coordination
• Build relationships with contractors, designers, and repeat clients
• Follow up on leads and support the sales process from inquiry to order completion

Qualifications
• Previous retail, showroom, or sales experience preferred (home improvement or design industry a plus)
• Strong interpersonal and customer service skills
• Interest in interior design, materials, or home renovation
• Ability to learn product lines and technical details
• Organized, detail-oriented, and comfortable multitasking
• Basic computer skills

Compensation & Benefits
• Starting pay: $21–$24 per hour (based on experience)
• Monthly bonus opportunities when team sales goals are met
• Supportive, team-oriented environment
• Opportunity to grow within the kitchen and bath design industry
• Hands-on experience with high-quality materials and products
• Our benefit package includes; Kaiser Gold Medical, Dental, Vision, PTO, Paid Holidays, 401K with 80% company match, profit sharing plan, (after 1 year) Department Bonus and a Store Bonus Plans to reward staff when the "Team" achieves their goals!! 2 extra ways to earn more money!

How to Apply
Please submit your resume and a brief note about your interest in the role. Experience in countertops, tile, or home design is a plus, but we’re happy to train the right candidate with a strong customer service mindset.

• Principals only. Recruiters, please don't contact this job poster.