Christian Dior Dior Shoe Ambassador, Neiman Marcus Tysons Galleria
Christian Dior Couture
Position Working with the Neiman Marcusteam, the Dior Shoe Ambassador is responsible for the day-to-day sales support, client journey & recruitment, and operational & visual merchandising support of the Dior shoe business. Job responsibilities
- Maintain a strong Dior brand presence through collaboration, engagement, and adherence to all brand standards.
- Ensure every client receives an exceptional experience by creating a welcoming environment, delivering personalized service, and partnering effectively with leased department store teams.
- Deliver expert product knowledge and brand storytelling to elevate the client experience and drive sales.
- Build and maintain strong relationships with leased department store sellers through ongoing communication, partnership, and follow-up.
- Enable sales performance by providing training, styling guidance, and collection insights to leased department store teams.
- Communicate client feedback, business opportunities, and operational insights to management.
- Execute and maintain visual merchandising standards in accordance with Dior guidelines.
- Complete all boutique opening and closing procedures, including POS operations and related Dioroutine tasks.
- Process all Dior POS transactions accurately, including dual-ring procedures, while ensuring full compliance with payment and retention policies.
- Support preparation and packaging of client purchases in accordance with Dior presentation standards.
- Maintain inventory accuracy through cycle counts, physical inventories, and stock audits, ensuring timely identification and communication of discrepancies.
- Oversee and execute all product movements, including shipments, transfers, loans, returns, and retrievals.
- Maintain organization, cleanliness, and operational standards within stockrooms and all boutique work areas.
- Manage daily operational tasks, including supply ordering and execution of Dioroutine priorities.
- Complete required daily and weekly reporting, including exception reporting, follow-up actions, and sales and banking reconciliation.
- Support overall boutique operations while ensuring adherence to company policies, procedures, safety, security, and compliance standards.
- Minimum of 3 years of retail operations, cashier, or sales support experience; luxury retail experience preferred.
- Ability to work a full-time schedule, including evenings, weekends, and holidays as business needs require.
- Strong interpersonal, communication, organizational, and follow-through skills.
- Ability to stand for extended periods and regularly move, lift, and handle merchandise, fixtures, and supplies as required by the role.
- Demonstrated ability to work in a fast-paced environment while maintaining attention to detail and accuracy.
- Commitment to upholding all company policies, procedures, regulations, and standards.
Vacancy posted 4 days ago
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