Shift Leader

A Shift Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. Shift Leaders at Chick-fil-A have a passion for people and serving others, have strong character, take initiative, and work with a sense of urgency at all times. Our Shift Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Shift Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow. Responsibilities for Chick-fil-A Shift Leader: Participate operationally in day-to-day activities in a high-volume, fast-paced Restaurant Offer immediate and respectful response to the Guest's needs Assist in the training of new hires, set the tone for a shift, and act as a role model for the team Be a friendly, encouraging team player Open and/or close, lead shifts, key holder Count drawers and finalize day Excellent communication skills, both written and spoken Free/Discounted food Flexible scheduling (and closed on Sundays) A fun work environment where you can positively influence others Learning first‑hand from an experienced Operator and Restaurant Leaders Intentional growth and development to help you reach your professional goals Access to a variety of discounts and offers through Chick-fil-A Corporate. Qualifications and Requirements: Must be 16 years or older Must be available to work Fridays and Saturdays Must have reliable transportation Ability to work in a fast-paced environment Strong people skills with a desire to serve Team Members Strong commitment to superior customer service Ability to manage Team Member behavioral and performance issues Ability to work in a team environment with shared ownership and responsibility Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is not required but is preferred. Must be able to meet the physical demands of the position, which includes, but is not limited to, standing for up to 10 hours and lifting up to 40 lbs. This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision. #J-18808-Ljbffr Chick-fil-A