Application Service Delivery Manager
Jobs via Dice
Dice is the leading career destination for tech experts at every stage of their careers. Our client, iTech US, Inc., is seeking the following. Role Application Service Delivery Manager (Web, Integration & SAP Applications) Location Culver City, California Duration of contract Long Term contract Employment type W2 Job Summary We are seeking an experienced Application Service Delivery Manager to lead end-to-end service delivery across critical enterprise applications including Web Platforms, Integration Services, SAP landscapes, APIs, and business‑critical digital services. The ideal candidate must demonstrate strong operational decision‑making, stakeholder management, incident governance, service improvement, and ServiceNow expertise. This role requires someone who can challenge assumptions, evaluate business impact, drive prioritization, and make informed decisions during high‑pressure situations rather than relying solely on process theory. Must be able to explain MTTR calculation, SLA definitions, SLA breach prevention, incident prioritization models and ServiceNow reporting framework. #J-18808-Ljbffr
Vacancy posted 5 hours ago
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