Operations Manager

Job Description

Job Description

Our Operations Manager will serve as the central hub that keeps people, projects, systems, and priorities aligned. This role is ideal for someone who enjoys creating organization, following through on commitments, and ensuring nothing falls through the cracks.

You will work across multiple departments, coordinate key initiatives, improve internal processes, and provide operational support that helps the business scale efficiently.

This position is best suited for someone who is highly organized, resourceful, proactive, and comfortable balancing multiple responsibilities at once.

If you naturally take ownership, enjoy solving problems, and prefer being the person who brings clarity and consistency to a growing organization, we'd love to meet you.

Compensation & Benefits

Salary Range: $80,000 – $85,000

Benefits Include:

• Health insurance
• Dental insurance
• Retirement plan
• PTO
• Professional development opportunities
• Long-term career growth potential

$80,000 - $85,000 yearly

• Coordinate and oversee day-to-day operational activities across multiple departments
• Manage projects, timelines, and deliverables to ensure priorities stay on track
• Monitor task completion and follow up with team members to maintain accountability
• Identify operational inefficiencies and recommend process improvements
• Create, document, and maintain standard operating procedures (SOPs)
• Prepare reports, dashboards, and operational updates for leadership review
• Facilitate communication between departments to ensure alignment and execution
• Manage vendor relationships, service providers, and operational partnerships
• Maintain accurate records, systems, databases, and organizational documentation
• Assist with special projects and initiatives that support business growth and scalability

• 3+ years of experience in operations, project coordination, office management, or a similar role
• Demonstrated track record of keeping complex projects, deadlines, and competing priorities organized and moving forward
• Naturally proactive with the ability to anticipate needs and address issues before they become larger problems
• Strong business judgment and the confidence to make decisions within established guidelines
• Highly dependable with a reputation for following through on commitments and owning outcomes
• Skilled at building productive working relationships across different teams, personalities, and functions
• Comfortable navigating ambiguity and adapting quickly as business needs evolve
• Ability to gather information, identify root causes, and develop practical solutions to operational challenges
• Strong written communication skills with the ability to create clear documentation, procedures, and internal communications
• Tech-savvy and comfortable learning new software, systems, and operational tools with minimal training

Stateside Residential is a top-performing real estate team affiliated with Keller Williams, operating in the DC metro area with a physical office in Falls Church VA. The team comprises five active licensed agents who serve clients across Virginia, Washington D.C., and Maryland. In 2023, Stateside Residential ranked among the top 1.5% of agents and teams in the U.S., with 78 transactions totaling over $41 million in sales volume.

Founded by former U.S. diplomat Tanya Salseth, the team focuses on investment-oriented real estate services and specializes in federal government and military clients. Tanya's extensive experience in federal government and real estate investment has been instrumental in guiding clients toward achieving their personal and financial goals.

By joining Stateside Residential, you become part of a dynamic team that values integrity, professionalism, and client satisfaction.