Planned Maintenance (PM) Coordinator

Planned Maintenance Coordinator

Location: Norwood, MA
Work Setup: Onsite | Monday–Friday, 8:00 AM–4:30 PM
Salary: $65,000–$75,000 + Performance Bonuses
Employment Type: Full-Time, Direct Hire

SUMMARY
Our client, an established, family-owned leader in commercial refrigeration and food equipment services, is hiring a Planned Maintenance Coordinator to join its growing team in Norwood, MA.

This is an excellent opportunity for an organized, customer-focused professional who enjoys coordinating schedules, solving problems, and keeping service operations running smoothly.

WHAT YOU'LL DO
• Coordinate recurring preventive maintenance visits with customers and service technicians.
• Manage service schedules, appointments, and customer communications.
• Track maintenance agreements, service completion, and contract renewals.
• Review work orders and documentation to support accurate, timely billing.
• Partner with Service Managers and technicians to resolve scheduling issues and improve efficiency.

WHAT YOU BRING
• 2+ years of experience in service coordination, scheduling, dispatching, or administrative support preferred.
• Strong organizational, multitasking, and customer service skills.
• Excellent communication skills and attention to detail.
• Proficiency in Microsoft Excel and Outlook.
• Experience with field service, HVAC, refrigeration, or service management software is a plus.

COMPENSATION & BENEFITS
• $65,000–$75,000 annual salary plus performance incentives.
• Medical, free dental, and vision insurance.
• Company-funded HSA and 401(k) with 4% match.
• Paid holidays, PTO, and company-paid disability and life insurance.
• Career growth opportunities with an established, family-owned company.

Interested? Apply today to join a growing company that values communication, accountability, and respect.