Parts Counter Person

Huntington Beach Chrysler Dodge Jeep Ram is seeking an experienced Retail Counter/Wholesale Rep. Summary: Dealership Parts Counter Rep is responsible for providing customer service and sales assistance in accordance with company Policy. They will also act at the primary interface with retail and wholesale customers as well as service department employees to sell the required parts accessories. Job Description: Retrieves (pulls) purchased parts from inventory or if the requested parts are not in inventory determines availability, prepare parts requisition, and submit order as required. Keeps accurate records of special order parts Answers phone calls, providing price quotes and other information to customers Takes phone orders, following all procedures and completing all required documentation Assists outside sales representatives with their orders Processes orders for daily shipment, delivery, or pick-up at counter Receives and ships parts in accordance with company policies Verifies "will call" and "back-order" files weekly and return to vendors, or re-stocks items not required Assists service drive employees in selecting parts needed for repairs in process Orders parts not in stock for required repairs in accordance with company policies Follows up on special ordered items and promptly notifies service drive employees when received Obtains credit authorization as required and in accordance with company policies Ensures all cash, credit, charge, purchase order, invoice and tax exempt sales are processes in accordance with company policies Issues credit for parts returned, in accordance with company policies. Replenishes assigned inventory daily Maintains inventory on shelves and in bins by reporting items needing to be reordered, identifying any discrepancies in stock levels, and returning unsold items to stock Advises Parts Manager of inventory discrepancies and if areas of the department are not in good condition Assists in maintaining a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts, and the "self-service" retail customer Provides recommendation on pricing parameters in each category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty Benefits Include: Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including: A competitive benefit package Paid Vacation Medical / Dental / Vision 401(k) Qualifications: High school diploma or the equivalent. 1 year experience working in an automotive parts dept and with customers providing an exceptional experience. Excellent verbal/written communication, strong negotiation and presentation skills Must be able to pass pre employment drug test and background check. #J-18808-Ljbffr Huntington Beach Chrysler Jeep