Territory Manager

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Let’s unpack this – Who are we?

Marcone is the leading provider of premium solutions, parts, and equipment for professionals serving customers on their appliance parts, HVAC, plumbing, and commercial kitchen needs. Headquartered in St. Louis, Missouri, Marcone is a multi-billion-dollar enterprise operating in more than 200 locations throughout North America. Offering unparalleled product breadth, know-how across our national footprint, and ease of doing business via leading-edge technology, servicers prefer Marcone because we amplify what they do best: take great care of their clients with speed, reliability, and accuracy. Learn more about Marcone at

About Marcone Plumbing

Marcone Plumbing is the ultimate destination for top-quality products and solutions, including products from its in-house manufacturers, Wolverine Brass and Speakman. Longtime distributor Plumbmaster has been the premier source of more than 20,000 top-quality plumbing repair and replacement parts since 1928. Marcone Plumbing serves all major professional market channels, including educational, healthcare, hospitality, correctional, and government markets in the U.S. and Canada.

Summary : The Territory Manager is responsible for calling on new and existing assigned customers for sales growth, promotional activities, new product introduction, problem resolution, customer training, and developing the dealers' business. This role is responsible for territory saturation and sales growth through excellence in customer service and the utilization of company sales tools and systems. This role calls on customers independently, with the sales manager, in person and via phone calls. Additionally, this role reports on market competition and other influences on territory sales.

Job Duties

• Responsible for sales, service, and gaining a complete understanding of wholesalers, new work plumbing contractors, repair and remodel contractors, kitchen and bath dealers, architects, engineers, and builders
• Presents and implements merchandising, marketing, and promotional programs for accounts that provide quality solutions to customer needs within assigned areas
• Provides account base with superior customer service and maintains a regular sales call schedule for assigned accounts
• Attend and participate in wholesaler and plumber trade shows
• Develops and maintains positive relationships with customers at all levels, including counter personnel, showroom personnel, purchasing and marketing personnel, and top decision makers, by demonstrating a customer focus based on integrity and trust
• Develops and maintains positive relationships to support wholesale and multi-unit market activity with Business Development Managers, Strategic Account Managers, and District Managers
• Maintains continuous communication and follow-up with key account customers and takes responsibility for follow-up actions to ensure customer satisfaction
• Supports the Company Multi-Unit and Repair Marketing philosophy to meet the goals of the organization
• Creates and implements a Sales Plan for the territory to maximize the full product line sales opportunity

Other

• Safety Sensitive Position : the ability to perform job functions in a constant state of alertness and in a safe manner
• Travel expectations ranging from 20-25% annual, as needed
• Attend training sessions as required
• Other duties as assigned
• As with any evolving organization, the job description is not designed to cover or contain a comprehensive listing of work activities, duties, or responsibilities. Additional or other duties, responsibilities, assignments, and activities may change or be assigned at any time with or without notice.

Job Requirements

• High School diploma or GED equivalent and a Bachelor’s Degree in Business or related field
• 3 or more years’ experience with Plumbing or B2B selling role
• Demonstrated knowledge of MS Office suite applications (Word, Excel, PowerPoint, Outlook)
• Aptitude for mathematical operations and numerical analysis
• Use computers, photocopiers, scanners, phone system, and meeting & virtual platform sharing relative to the needs of the job
• Minimum keyboarding skills of 40 words per minute

Physical Requirements

Office / Administrative

• 7-10 hours worked per day; up to 40-43 hours worked per week
• Lifting / carrying up to 10 pounds 0-1 hours per day
• Reviewing documents 1-5 hours per day
• Sitting 3-8 hours per day
• Using close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Using fingers, hands, and arms to perform office / computer work 6-8 hours per day
• Using hearing to talk, listen, and use phones 1-6 hours per day
• Using office equipment - computers, phones, scanners, fax machines - 6-8 hours per day
• Pay Range: $65,000 - $95,000 per year

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Manufacturing

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