RN Patient Flow Clinical Expediter- Capacity Command Center

Location: METROHEALTH MEDICAL CENTER

Biweekly Hours: 80.00

Shift: 830a - 7pm

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary:

Facilitates hospital throughput by actively managing patient progression, identifying delays in care, and removing barriers to timely discharge. Focuses on optimizing movement throughout the care continuum-with a strong emphasis on examining discharge readiness, discharge barriers, and coordination with the Discharge Hospitality Center. Partners closely with Command Center leadership to align patient flow including actions supporting utilization review and system-wide capacity demands. Understands and supports the centralized Bed Management, admission, discharge, and throughput policies, procedures, and processes. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications:


Required:Current Registered Nurse License in the State of Ohio.Bachelor's degree in nursing (BSN).Minimum three years of RN clinical experience in critical care or combination of critical care and emergency care.Knowledge to triage patients to the appropriate level of care when planning bed placement or facilitating care at time of admission.Proven excellent customer service skills.Ability to work independently and as a member of a multidisciplinary team.Ability to communicate effectively with physicians and other health care professionals as well as patients and families.Ability to utilize Epic, paging system, and all other needed computer applications to perform role responsibilities. Proficiency with computers and Microsoft applications Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.Preferred:Two years of experience with bed management and/or transfer center.Experience with flow of patients at MetroHealth Medical Center.Nursing supervisory experience.Physical Demands:May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating. May need to remain still for extended periods, including sitting and standing.Ability to communicate face-to-face, phone, email, and other communications.Ability to read job related documents.Ability to use computer.