Senior Banking Customer Experience Specialist
Jobtailor
Amalgamated Bank is seeking a customer service professional to assist clients via telephone, email, and chat. You will provide information about banking products, process transactions, and support online/mobile banking usage. The role requires 3–5 years in financial services or a call center, strong communication skills, and proficiency with Microsoft Office. Some responsibilities include issue resolution, refunds, and cross-selling services. #J-18808-Ljbffr Jobtailor
Vacancy posted 8 hours ago
Similar jobs that could be interesting for youBased on the Senior Banking Customer Experience Specialist in New York, NY vacancy
- ...Senior Enterprise Customer Success Associate Shape the future of our customer experiences and directly influence product success. Dive headfirst into dynamic collaborations,... ...years and today we are a leader in investment banking, consumer and small business banking,...SeniorWork experience placement
Chase
New York, NY2 days ago $18.68 - $31.14 per hour
M&T Bank is seeking a Teller in Pennsylvania to enhance the branch customer experience through effective sales, service, and digital engagement. You'll be responsible for educating customers about Consumer and Business Banking solutions and proactively providing exceptional...SuggestedHourly pay$18.68 - $31.14 per hour
...is responsible for providing exceptional customer service and resolving customer problems... ...engage with customers, educate them on banking solutions, and maintain the bank's service... ...diploma or GED and at least 1-year experience in retail sales or customer service. Strong...SuggestedHourly payDormont Manufacturing Company
New York, NY4 days ago$20 - $22.5 per hour
...Job Description Provides a high level of customer service by responding to telephone or... ...liaison between customers and various U.S. Bank departments to resolve more complex... ...Contact Center customer service training/experience, 18 months of prior customer service or...SuggestedTemporary workWork at officeLocal areaRemote workShift workAfternoon shiftU.S. Bank
New York, NY2 days ago$18k - $25k
...Flex is building the AI‑native private bank for business owners . We’re re‑architecting... ...and operate with extreme ownership. Our customers are affluent business owners ($3–$200M... ...nights and weekends (US business hours) Experience with Zendesk, Salesforce, or similar CRM...SuggestedImmediate startRemote workFlexible hoursShift workNight shiftWeekend workFLEX Inc
New York, NY2 days ago$20 - $27 per hour
Amalgamated Bank in New York seeks a Senior Contact Center Representative to enhance client experience across banking services. This role requires 3-5 years of customer service experience in the financial sector, effective communication skills, and proficiency in Microsoft...SeniorHourly payWork at office- Information Technology Senior Management Forum seeks a Senior Associate, Data Scientist to leverage big data and machine learning technologies to transform customer experiences. This role involves collaborating with data scientists and engineers to develop actionable insights...Senior
- ...exceptional professionals for this role. JOB DESCRIPTION As a Content Design Senior Associate in Connected Banking, you will play an important role in shaping customer experiences through content and building customer confidence across our products and services....Senior
J.P. Morgan
New York, NY13 days ago - ...in developing outbound sales strategies for home service businesses. The ideal candidate will have experience selling to small businesses, including in business banking or financial services, and will be responsible for generating leads, nurturing relationships, and maintaining...Senior
$58.9k - $71.6k
...Customer Support Specialist - Payroll San Francisco, CA, New York, NY, Portland, OR, or remote within... ...of over 300,000 businesses on the banking side. Now, with our 2026 acquisition... ...human layer that makes the effortless experience actually possible. This isn't a generic...Remote work- Foothills Bank in Idaho is seeking a dedicated customer service representative to provide exceptional service to customers, assist with inquiries, and maintain... ...high school diploma and at least one year of related experience. The role demands excellent communication skills and...
- The Honesdale National Bank is looking for a Customer Experience Associate to serve as a frontline ambassador, delivering exceptional service through efficient processing of financial transactions. You will assist clients with their banking needs, promote products and ensure...
- ...payments, processing card orders, and answering service requests. Candidates should have strong customer service skills, two years of college education or relevant experience, and the ability to use smartphones for company applications. This position requires working in...Local area
€22.8k per year
Customer Support Specialist - German & Spanish (B2) Locations: Madrid & Valencia On-site role Banking / Customer Support Are you fluent in German and Spanish and looking for an... ...support Deliver an excellent customer experience in a fast-paced environment Work closely...Full timeShift workNight shiftDay shiftAfternoon shift$98.96k - $148.44k
Citigroup Inc. is seeking a seasoned professional for their Banking, Credit and Investments platform in New York. This role is responsible for improving processes and ensuring a superior client experience by collaborating with various internal teams. Candidates should...SeniorFull time- ...organization is dedicated to understanding and improving end-to-end customer experiences for Cobrand Card Products by turning customer pain points,... .../Veterans ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of...SeniorWork visa
J.P. Morgan
New York, NY3 days ago $229.9k - $262.4k
...Senior Manager, AI Engineering (People Leader) (Gen AI Platform Services) Overview At... ...responsible and reliable AI systems, changing banking for good. For years, Capital One has... ...to create real-time, personalized customer experiences. Our investments in technology infrastructure...SeniorFull timePart timeLocal areaCapital One National Association
New York, NY4 days ago- Make banking a Fifth Third better® We connect great people to great... ...moderate supervision SPOC Specialist will work with borrowers,... ...specialist works to minimize customer complaints and frustration involved... ...drive a positive customer experience. While operating within the...Work at office
- ...Marketing Strategy Senior Associate The Engagement marketing... ...is responsible for developing customer engagement strategies throughout... ...across the Consumer Bank and delighting our customers... ...opportunities to improve the customer experience, drive innovation and deliver...Senior
Chase
New York, NY3 days ago $60 per hour
...Overview Mindrift connects specialists with project-based AI opportunities... ...and category names match the bank's disclosed fee schedule... ...extend offers to ineligible customers; Write fraud claim warm-handoff... ...of front-line or supervisory experience in a U.S. bank or credit union...SeniorHourly payPermanent employmentTemporary workPart timeInterim roleFreelanceImmediate start10 hours per weekMind Rift
New York, NY4 days ago$27.59 - $45.98 per hour
Overview Identifies customers’ needs through the bank’s retail sales process to provide proactive sales solutions through customer outreach for basic... ...customer needs. Specializes in our branch customer experience through all retail and business sales interactions. Primary...SeniorHourly pay$27.59 - $45.98 per hour
## Senior Relationship BankerApplyremote type: Onsite Positionlocations: New York... ...R86730# **Overview****:**Identifies customers' needs through the bank’s retail sales process to provide... ...Specializes in our branch customer experience through all retail and business sales...SeniorHourly pay$229.9k - $262.4k
Senior Lead AI Engineer (FM Hosting) Overview: At Capital One, we are creating responsible... ...and reliable AI systems, changing banking for good. For years, Capital One has... ...learning to create real-time, personalized customer experiences. Our investments in technology...SeniorFull timePart timeLocal areaCapital One
New York, NY17 hours ago- ...growth asset-backed finance business, mentor junior members, and collaborate with senior leadership to achieve strategic objectives. Ideal candidates have 6+ years in securitized products banking, strong analytical skills, and the ability to optimize transaction structures....Senior
- ...Senior Vip Customer Success Associate Blockchain is connecting the world to the future of finance... ...improvement in the customer experience. What You Will Need ~3 to 5 years... ...Management, or Support within fintech, crypto, banking, wealth management, or regulated B2C...SeniorFull timeFor contractorsLocal areaRemote workWorldwideFlexible hours
- ...we build the future of global banking. If that sounds like you, let... ...thinking, prioritizing our customers, and a deep understanding of... ...What You'll Do This is a Senior Enterprise Account Executive... ...your deep network and industry experience to hit the ground running and...SeniorWorldwide
$100k
...career as we build the future of global banking. If that sounds like you, let's build what... ...for someone with several months of SDR experience, offering a unique opportunity to shape... ...sales, account management, or any related customer service ~ Start-up, fintech, or...Work experience placementImmediate startWorldwide$264k - $330k
...Senior Strategic Account Manager, Financial Services New York... ...our most strategic enterprise customers. You'll identify and develop... ...Financial Services clientsboth banking and non-banking institutions.... ...: ~8+ years of experience as an Enterprise Account Manager...SeniorFull timeWork at officeFlexible hoursNight shift3 days per week- ...Description AI is rapidly transforming customer experience. With Agentic solutions, we have the opportunity... ...Business. As a Mixed‑Methods Research Senior Associate in Digital Channels, you will... ...The Team Our Consumer & Community Banking division serves our Chase customers...Senior
$15 per hour
...Customer Service Representative Location: Remote, US Requisition ID: 22283 About... ...the customer lifecycle across Healthcare, Banking and Financial Services, Communications,... ...Schedule flexibility Qualifications & Experience 1 year of Customer Service experience...Hourly payLocal areaRemote workWork from homeMonday to FridayShift workFirstsource Healthcare
New York, NY4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Banking Customer Experience Specialist. Be the first to apply!
Related searches
- insurance customer service advisor New York, NY
- senior customer service advisor New York, NY
- customer service representative hiring New York, NY
- customer service representative data entry New York, NY
- customer associate New York, NY
- customer service representative 1st shift New York, NY
- customer retention representative New York, NY
- customer happiness specialist New York, NY
- customer advisor New York, NY
- virtual customer service advisor New York, NY