Payment Specialist

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$ - $18.00 / hourly

Hours Per Week

40

Number Of Positions

1

Job Description

Headquartered in Louisville, KY and ranked among the top carriers in the U.S., Mercer Transportation Co., Inc. (Mercer) has earned a reputation as one of the nation's leading owner operator companies. For over forty years, Mercer has built a family on the foundation of honesty, professional freedom, and experience.

We are seeking a detail-oriented professional to join our team as a Payment Specialist (Driver Pay & Settlements). In this role, you will ensure drivers are paid accurately and on time, assist with payment inquiries, and help resolve discrepancies—playing a critical role in keeping our operations running smoothly.

This position is onsite Monday – Friday, 8:00 AM to 5:00 PM.

What’s In It For You

Comprehensive Health Coverage – Mercer contributes over $7,500/year toward your health insurance

Wellness Incentives – Qualify for our Wellness Rate and pay as little as $0/month for employee-only coverage

Earn Extra Rewards – Receive up to $300/year in gift cards through wellness initiatives

Generous Time Off – Paid Time Off plus company-paid holidays

Company-Paid Protection – Life Insurance and Long-Term Disability included at no cost

Optional Benefits – Dental, Vision, Flexible Spending Accounts, and Short-Term Disability

Secure Your Future – 401(k) with company match

Professional Growth – Opportunities to expand your knowledge in credit analysis, financial review, and risk management

Essential Job Functions

Driver Communication: Manage a high volume of incoming calls from drivers.

Data Management: Accurately and efficiently perform data entry tasks while handling call inquiries.

Settlement Processing: Ensure the accuracy of truck pay settlements and expedite disbursement mail in accordance with company guidelines.

Discrepancy Resolution: Investigate and resolve payment discrepancies by conducting thorough research to identify root causes.

Payment Inquiries: Respond promptly and professionally to driver inquiries regarding payment status and disposition.

Fuel Card Assistance: Provide guidance and assistance to drivers regarding fuel card inquiries.

Record Maintenance: Maintain organized records by accurately filing terminated driver information.

Receivable Processing: Process receivables when a driver has been overpaid.

Essential Skills and Experience

Excellent communication skills, both verbal and written.

Strong attention to detail and accuracy.

Knowledge of accounting systems and procedures.

Ability to handle high-pressure situations with professionalism.

Proficiency in data entry and office software applications.

Ability to work independently and as part of a team.

Education Requirements: High School Diploma or equivalent.

May be subject to the following screening requirements: Drug Screen and Criminal Background Check

Equal Employment Opportunity: We are an Equal Opportunity Employer dedicated to a policy of non-discrimination in employment on the basis of race, color, religion, sex, national origin, age, sexual orientation, disability, or veteran status.

Job Type

Full time

Benefits Offered

What’s In It For You

Comprehensive Health Coverage – Mercer contributes over $7,500/year toward your health insurance

Wellness Incentives – Qualify for our Wellness Rate and pay as little as $0/month for employee-only coverage

Earn Extra Rewards – Receive up to $300/year in gift cards through wellness initiatives

Generous Time Off – Paid Time Off plus company-paid holidays

Company-Paid Protection – Life Insurance and Long-Term Disability included at no cost

Optional Benefits – Dental, Vision, Flexible Spending Accounts, and Short-Term Disability

Secure Your Future – 401(k) with company match

Professional Growth – Opportunities to expand your knowledge in credit analysis, financial review, and risk management

Equal Employment Opportunity (EEO) Employer

Yes

Americans with Disabilities Act (ADA) compliant

Yes

Background Check Required

Yes

Industry

Other

Place of Work

On-site

Requisition ID

48587