Medical Scheduler

Primary Duties/Responsibilities 1. Direct patient registration, patient insurance, billing and collections to ensure accurate patient billing and efficient account collection. 2. Broad knowledge of front office practices and procedures, including the Company’s Electronic Medical Records system (EMR). 3. Broad understanding of insurance practices and procedures. 4. Assist with billing related issues. 5. Ensure compliance with regulations and standards of performance for quality care. 6. Answer telephones and assist with patient check-in/check-out, as needed. 7. Direct patient requests or questions to the appropriate provider. 8. Schedule appointments. 9. Provide assistance to other office staff as needed. 10. Maintain excellent customer service skills in dealings with patients, coworkers, and the public. 11. Maintain patient confidentiality. 12. Perform related work and other duties as required. Skills Schedule appointments, Patient scheduling, Medical scheduling, Epic, Customer service, Medical, Medical terminology, Scheduling appointments, Health care, Call center, scheduling Top Skills Details Schedule appointments,Patient scheduling,Medical scheduling Additional Skills & Qualifications Must have experience working in a fast paced medical environment. Must have exceptional customer service skills, excellent communication skills to schedule appointments, attention to detail and possess a good work ethic. Proficiency working with computers is a must. Epic experience preferred. Must have two (2) years of experience working in a Healthcare setting. Call Center Experience hihgly preferred. Open to people from service industry but need to be stellar! Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Columbia, MD. Pay And Benefits The pay range for this position is $17.00 - $22.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Columbia,MD. Application Deadline This position is anticipated to close on Sep 18, 2026. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr