Fraud II

Job Description

Job Description

Description:

Xtreme Solutions, Inc. is seeking a detail-oriented and motivated Fraud Associate Level II to join our team at the Passport Headquarters in Washington, DC. In this role, you will work closely with the Client Fraud Program Manager (FPM) to perform data analysis and support the Fraud Program Office. This position requires a high level of accuracy, critical thinking, and the ability to manage multiple tasks efficiently. You will also be responsible for providing oversight and guidance to lower-level Fraud Associates and other contract staff.

Roles and Responsibilities:

• Data Management: Enter and maintain data in an in-house fraud database and perform quality control reviews.
• Data Analysis: Verify and analyze data from various internal, law enforcement, and commercial databases (e.g., LexisNexis, CCD, EVVE, CURP, CLEAR).
• Case Tracking: Track fraud case statistics and update the agency/center FPM SharePoint page.
• Stakeholder Interaction: Liaise with Security, other Document Centers, and various stakeholders including law enforcement and client agencies.
• Training and Development: Assist in the development of training materials and curriculum for client staff and provide training and oversight to lower-level associates.
• Case Review: Conduct analytical case reviews and assist in processing applications and fraud case paperwork.
• Administrative Support: Perform telephone and written inquiries, retrieve mail and file requests, and maintain paper and electronic file libraries.

Minimum Qualifications:

• Education: Bachelor’s Degree in Criminal Justice or a related field.
• Experience:
  • At least three (3) years of experience in law enforcement, criminal justice, intelligence, or other professional analytic roles.
  • At least five (5) years of experience using the Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint, Teams, and Outlook).
• Skills:
  • Strong analytical skills with the ability to evaluate information and draw conclusions.
  • Proven ability to lead small teams and multitask with a keen attention to detail and accuracy.
  • Excellent writing and proofreading skills, with the ability to clearly convey information and correct deficiencies.
  • Flexibility and adaptability in high-pressure situations, with strong customer service skills.

  Physical Demands/Work Environment:

• Frequent lifting, bending, stretching, sitting, standing, and walking.
• Heavy use of computers, telephones, and related equipment.
• Ability to lift at least 30 lbs infrequently.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Why Join Xtreme Solutions? At Xtreme Solutions, we are committed to fostering a dynamic and supportive work environment where our employees can thrive. We offer competitive compensation, opportunities for career growth, and the chance to make a meaningful impact in a vital area of public service. Join us and be part of a team dedicated to excellence, innovation, and making a difference. If you are ready to take the next step in your career and meet the qualifications listed above, we encourage you to apply!

Xtreme Solutions is proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive fair consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age or veteran status.