ServiceNow Strategic Portfolio Management (SPM) Specialist
$90k - $140kFull-time
Saltech Systems
Role Summary
Implement and enhance ServiceNow Strategic Portfolio Management capabilities to connect strategy, investment, demand, portfolios, programs, projects, products, agile work, and resources.
Key Responsibilities
- Configure Demand Management, Project Workspace, Portfolio Planning, Resource Management (resource plans, allocations, capacity), and Timecards.
- Configure Strategic Planning, goals/OKRs, Alignment Planner, and Investment Funding where in scope.
- Configure cost plans, financials, scoring, approvals, stage gates, workflows, dashboards, and reporting.
- Configure Enterprise Agile Planning / Agile Development (including SAFe constructs) and integrate with Jira or Azure DevOps.
- Integrate SPM with ITSM, finance/ERP, and enterprise planning systems.
- Partner with PMO, finance, and business leaders to improve portfolio and investment governance.
- Support testing, releases, training, and production support.
Required Qualifications & Skills
- 4+ years of ServiceNow experience, including 2+ years of hands-on SPM (formerly PPM) implementation.
- Understanding of portfolio, project, demand, financial, and resource-management processes.
- ServiceNow configuration, reporting, Flow Designer, and scripting experience.
- Strong business-process and stakeholder-management skills.
Preferred Qualifications
- CSA and CIS-Strategic Portfolio Management (CIS-SPM).
- PMP, PfMP, SAFe, or Agile certifications.
- Experience with Jira/Azure DevOps integrations and investment-funding models.
Level & Experience
We are hiring at multiple levels; final level/salary is based on interview performance.
- L2 (3-5 yrs): Independently configures demand, project, resource management, timecards and reporting.
- L3 (5-8 yrs): Leads SPM workstreams, designs portfolio governance, investment funding and Agile/Jira integrations.
- L4 (8+ yrs): Defines strategic portfolio architecture and roadmap, and advises PMO, finance and client leadership.
General Expectations
- Work effectively in Agile/Scrum or hybrid delivery environments and collaborate with distributed, multi-time-zone teams.
- Produce clear technical/functional documentation and follow established development, security, change, and release standards.
- Communicate effectively with technical teams, business stakeholders, and client leadership.
- Support production issues, releases, or scheduled activities outside standard business hours when required by the engagement.
Vacancy posted 1 day ago
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