Employee Experience Specialist

Job Type


Full-time

Description

The Employee Experience Specialist will function as a liaison between facility managers and newly hired Direct Support Professionals to enhance effective communication. The Employee Experience Specialist will serve programs as an additional resource to aid new hires in successful completion of their probationary period.

Position Responsibilities:


• Clear understanding of the ADAPT of the Hudson Valley Mission, Empowering People through Innovative Solutions one person at a time.

• Work closely with Program Directors to determine position responsibilities, as well as the expectations and skills of successful employee placement.

• Serve as resource for new and probationary Direct Support Professional.

• Participate in New Employee Welcome at each site and ensure that each program is prepared to welcome new hires.

• Knowledge of person-centered philosophies/planning (PCP)

• Knowledge and skills in the area of programming for persons with developmental disabilities to oversee the delivery of training and habilitation services.

• Perform observations and make recommendations to program management.

• Assist Director to provide on-site trainings as needed.

• Ability to work independently and as a team member with both professional and not-professional staff

• Assess the status of staff trainings and report areas of need; make recommendations regarding training needs

• Ability to organize and prioritize a large volume of work

• Verbal and written communication skills

• Engage new and probationary employees to promote skill development and learning at the sites.

• Ability to read, interpret and adhere to policies and procedures

• Maintain current CPR, FA, SCIP certifications.

• Handle all information, whether written or verbal, in a confidential and professional manner in compliance with HIPAA standards and regulations.

• Travel within all counties ADAPT HV provides services. Sullivan, Orange and Rockland.

• Flexible schedule to meet new hires during scheduled shifts.

Employees may be mandated to work beyond their scheduled shift based on operational needs

Orientation and training will be conducted at the agency Headquarters in Middletown.


• Perform other duties as assigned or directed.

Requirements

Essential Skills and Experience :


• High School or General Educational Development diploma and 3 years of experience working with individuals with developmental disabilities.

• Management or supervisory experience required.

• Have the ability to speak, read, and write English fluently which allows full communication with people served; ADAPT of the Hudson Valley staff; and, 3rd parties.

• Have the ability to relate appropriately to individuals with developmental disabilities.

• Must demonstrate proficiency using computers (including various business applications) and the ability to complete necessary tasks, trainings, reports and documentation on various web-based program.

• Ability to work independently and as part of a team.

• Ability to use sound judgment while following ADAPT of the Hudson Valley policies, practices and procedures.

• Possess a valid driver license with a driving record acceptable to ADAPT of the Hudson Valley insurance carrier and possess the ability to travel to all ADAPT of the Hudson Valley sites throughout the areas we serve.

• Successfully meet all screening requirements (both prior to hire and during employment) as required by applicable regulation.

Rate $24.04 per hour