Production Supervisor

Our Team

Vista is the industry leader in personalized physical and digital products. We empower over 17 million global customers to make an impression - and we're fueled by forward-thinking and innovative technology. Just last year, Vista generated $1.508B in revenue through customized print products, signage, apparel, websites and more.

About the Role

This position is responsible for leading production shifts - including employees and coordinators - according to plant policies and procedures, obtaining and achieving shift targets set forth by the Senior Leadership Team, and maintaining cross functional relationships and communication in order to achieve daily and long term plant objectives.

What You Will Do:

• Responsible for ensuring shift production metrics, and coach/guide staff to meet expected performance metrics
• Partner with cross-functional teams to ensure collaborative approach in order to continuously improve production metrics, eliminate production roadblocks, and improve equipment performance
• Responsible for shift and area duties which include, but are not limited to team member training, daily shift and staff scheduling including management of time off requests, overtime assignments, team member coaching, communication of corrective actions, and planning replacement for absent TMs with assistance from Shift Coordinators
• Assist coordinators with shift planning including the management of equipment downtime, shift-to-shift communications, root cause and five why analysis, safe shutdown of equipment, and building security
• Operate within Standard Operating Procedures (SOPs) as derived by engineering, and ensure all team members are compliant with SOPs, and/or work instructions
• In conjunction with coordinators, responsible for quality control, adjust as necessary during shift to produce product within specification; escalate and communicate quality concerns as identified
• Maintain high standards for 5S throughout the shift; collaborate with Management, other Shift Supervisors, and Coordinators to ensure all 5S requirements are met daily
• Responsible for reviewing and analyzing shift data/reports with the goal of making the necessary operational adjustment during the shift to meet metric expectations
• Ability to engage/converse with direct Supervisor/Senior Leaders to discuss operational roadblocks, improvement ideas, short/long-term operational priorities, personnel performance.
• Conduct regular quarterly one-on-ones with each direct report with the objective of goal planning, obtaining team member feedback, communicating improvement opportunities, and relationship building
• Responsible for ensuring team members follow Vista's Code of Conduct and policies, escalating personnel concerns when necessary to HR
• Uphold a culture of safety always; conduct regular safety inspections as required- respond to and report all safety and/or health concerns, issues, and/or infractions as identified
• Understand the impact of the supervisor position on the company culture - maintaining a positive approach; assume positive intent, seek to understand when necessary, be empathetic when appropriate, and demonstrate work behaviors that are conducive to a positive safety and operational culture striving to exceed customer expectations.
• Other duties as assigned

What You Need:

• High School GED Required, an associate or bachelor's degree a plus
• Minimum of 3 years' experience in a leadership role as a Supervisor and or Team Leader in a manufacturing environment with > 30 direct reports.
• Experience leading, coaching, mentoring, and developing both permanent and temporary team members.
• Proven ability to work in a fast-paced production environment.
• Knowledge of the manufacturing processes, procedures and high-volume production machinery and systems; digital or off-set printing experience a plus
• Strong safety background including detailed knowledge/understanding of OSHA Safety requirements in a manufacturing environment.
• Familiarity with inventory management processes, and utilization of a resource management system (e.g. SAP) a plus.
• Strong dedication to team member morale, customer service, quality and delivery
• Demonstrated ability to manage multiple projects, prioritize workload and meet deadlines
• Superior organizational and problem-solving skills
• Driven and energetic with a strong technical background and understanding of lean manufacturing and continuous improvement principles - Green Belt Certification or higher a plus.
• The ability to perform normal activities.
• The ability to lift 35 lbs.; walk more than 5 miles per day; and stand for at least 5 continuous hours without rest,
• The ability to actively listen and read comprehensive documents
• Excellent verbal and written communication skills

About Us

Vista is the design and marketing partner to millions of small businesses around the world. For over 20 years we've been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. VistaCreate, 99designs by Vista and VistaPrint, all under the parent brand Vista, represent a full-service design, digital and print solution, elevating small businesses' presence in physical and digital spaces and powering them to achieve success. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Commitment to Diversity, Equity, & Inclusion

Vista exists to help our customers live their dreams. Each dream is unique - and the Vista team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to be a role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.

Equal Opportunity Employer

Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires

Compensation:

US Target Hiring Range: $85,000-$95,000


Cimpress/Vista is committed to transparent and competitive compensation. In alignment with our compensation philosophy,
the target hiring range is based on total cash compensation across our multiple U.S. pay zones. The actual salary offered will depend on factors such as location, education, training, and experience. Cimpress/Vista offers a comprehensive benefits package, including health, wealth and wellness programs, as well as long-term equity incentives, subject to eligibility.

Due to current US government policy changes, we are currently not sponsoring new H-1B petitions subject to the $100,000 filing fee under the September 2025 Presidential Proclamation. Candidates with existing work authorization or H-1B status not subject to this fee may still be considered.