Creative Services Manager

Creative Services ManagerA1 Garage Door Service is the national leader in garage door repair and installation. As we continue to grow, we are expanding our in-house creative and digital communication capabilities to support brand development, marketing campaigns, customer communications, recruiting initiatives, and business growth across our markets.Reporting to the Head of Content, the Creative Services Manager leads the creative team and oversees digital communications across email, website, social media, paid media, print, and other customer-facing channels. This hands-on role turns brand strategy into clear, consistent creative work and ensures projects are delivered on time and aligned with business objectives.What You'll DoLead day-to-day creative and digital communication execution across marketing campaigns, email, website, social media, paid media, recruiting initiatives, print collateral, customer communications, and other branded assetsManage and mentor designers, creative specialists, and internal contributors, assigning work based on priorities and team capacityOwn the Creative Services workflow within Asana, including project intake, prioritization, capacity planning, timelines, resource allocation, approvals, and reportingOversee digital communication plans, content calendars, and publishing schedules across email, website, and social mediaPartner with department leaders to prioritize requests and translate business goals into clear creative briefs and communication plansReview and approve copy, design, digital content, and campaign materials for accuracy, quality, and brand consistencyProvide art direction and constructive feedback for graphic design, photography, video, and other creative assetsCollaborate with marketing, content, recruiting, operations, and field teams to plan and execute campaigns, promotions, announcements, and local market initiativesMonitor performance across digital channels and use campaign, email, website, and social media metrics to recommend improvementsContribute hands-on design, copy-editing, and content development for priority campaigns, presentations, advertisements, sales materials, and branded communications as neededMaintain design systems, templates, brand standards, and the creative asset libraryOversee digital platforms, vendors, and files prepared for web, email, print, and productionImprove creative workflows, file management, quality assurance, and project deliveryCollaborate in person 4-5 days per week with marketing, recruiting, operations, and field teamsAdapt quickly to shifting priorities in a fast-paced, high-growth environmentWhat You'll Bring6-8 years of experience in creative services, digital communications, brand design, marketing design, or an agency environment, including multi-channel campaign work2+ years of experience leading creative projects, managing creative teams, or developing team membersStrong portfolio or work samples demonstrating creative leadership, campaign development, and hands-on design executionExperience developing creative concepts and art direction across digital, print, video, advertising, and brand campaignsStrong writing, editing, proofreading, and copy-editing skills with the ability to maintain a consistent brand voiceExperience with social media, email marketing, content management systems, digital publishing, and performance reportingAdvanced proficiency in Adobe Creative Suite and Asana or a comparable project management platformStrong understanding of brand management, design systems, digital communications, and visual storytellingAbility to manage multiple priorities, keep projects on schedule, and communicate clearly with stakeholdersStrong eye for layout, typography, color, and visual hierarchyKey Attributes for SuccessStrong leadership skills with the ability to guide, develop, and hold creative teams accountableExcellent communication and collaboration skills across departments and locationsStrong organizational skills with the ability to manage multiple priorities, deadlines, and projectsStrategic and creative thinking with a focus on brand consistency and business resultsAdaptability and a process-improvement mindset in a fast-paced, growing organizationBenefits and other cool stuff:Medical, dental, vision, 401KPaid Time OffWeekly PayInternal Promotion opportunitiesCompany swagA1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.