Cashier

Cashier Position

The Cashier is responsible for greeting guests, managing the proper transaction of food sales, troubleshooting and for a diverse high-volume food service operation.

Position Objectives

In the performance of their respective tasks and duties all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers, and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Duties/Function/Tasks

• Monitors and maintains retail and display items, beverages, coffee, snacks and condiment area.
• Ensures that all retail and display items at their station are meeting the pre-established display standards.
• Serves customers in an efficient and friendly manner; resolves customer concerns.
• Greets customers, smiles, and processes sales properly.
• Keeps cashier area clean, utilizing proper cleaning products and sanitation standards.
• Is courteous and helpful to all customer requests, seeks assistance from management or supervisors as needed.

Note: Job duties are subject to change as needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to interact with diverse and high-volume customer base in a friendly and efficient manner.
• Ability to use the time clock system properly, and record worked hours for processing.
• Assures compliance with all HACCP, ServSafe, Department of Health and JHU sanitation and safety requirements.
• Ability to answer basic questions regarding unit operations and direct other questions to appropriate parties.
• Possess the ability to meet specific uniform standards for this position.
• Utilize all Personal Protective Equipment's per guidelines.
• Wear a cut resistant glove whenever using a sharp or potentially sharp tool or instrument.

Certificates and Licenses

• ServSafe and Allertrain certified or
• Obtain ServSafe and Allertrain certificates within first 2 months of employment.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:

• Stand and walk for extended periods of time (2 – 4 hours).
• Walk; use hands or finger, handle or feel; reach with hands and arms.
• Occasionally lift and/or move up to 50 pounds.
• Regularly talk and hear.
• Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
• Repetitive motion of reaching and register use (use hands to manipulate, handle, or feel; and reach with hands and arms).
• Twist and bend while standing.
• Occasionally required to sit, climb or balance, and taste or smell.

Language Skills

• Ability to speak, read, and follow simple instructions, short correspondence, and memos in English.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Achieving Leadership in the Foodservice Industry

JHU Dining is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.

This position does not directly supervise anyone but is responsible for working in a team and completing task in a group setting.

This is a Bargaining Unit position. All newly hired employees in Bargaining Unit positions shall be considered "probationary" employees until completion of 90 calendar days of employment. The university will notify the employees' union.

Starting Pay Rate: $20.74 per hour Schedule: Varies by Location/Varied nights and weekend work may be required

Employee Group: Full-Time Exempt Status: Non-Exempt Location: Homewood Department Name: Hopkins Dining Personnel area: University Student Services