Multi Game Casino Dealer

Multi Game Casino Dealer

Ellis Island Casino, Hotel & Brewery, our 16 Village Pub locations, Mt Charleston Lodge, and our sister companies, Marker Trax and KOIN, are committed to providing the best goods and services to our guests and clients. Our casino and food and beverage locations are home to some of Las Vegas's most recognized food, beverages, hospitality, and entertainment! Not only do we serve the highest quality food, but we've been voted the #1 Best Microbrewery of Las Vegas and have the #1 Best Karaoke of Las Vegas. Marker Trax is a patented casino advance line system that provides technology solutions to casinos to make the gaming experience more convenient and accessible to players. KOIN offers a full-service financial wallet and integrated payment solution, and aims to provide a convenient, secure and flexible payment solution for both consumers and businesses.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This is a full-time, on-site position based in Las Vegas, NV. Candidates must be able to reliably commute or be prepared to relocate prior to their start date.

Job Description

Responsible for dealing with all games professionally, accurately, and according to policies and procedures, and ensure a positive customer experience. Proficient in all aspects of dealing blackjack and roulette.

Benefits:

• Medical
• Dental
• Basic Life Insurance (included with the dental plan)
• Vision
• Short-term Disability
• Combo plan covering accidents, hospitalizations, and critical illnesses
• Voluntary life insurance
• Paid time off
• Eligibility to participate in a 401(k)-retirement plan with company match

Responsibilities

Asset Protection/Gaming Compliance:

• Protects the integrity of games through observation and follows appropriate procedures
• Responsible for protecting all sensitive equipment, (Cards, shoes, etc.)
• Responsible for ensuring maximum game protection
• Complete paperwork required for monetary transactions
• Must be able to obtain and maintain a Nevada Gaming Registration Card
• Monitor game operations to ensure that house rules are followed, that state, and federal regulations are adhered to
• Responsible for compliance with all dealing procedures
• Ensure strict compliance with Ellis Island Casino and Brewery of Internal Controls

Critical Evaluation:

• Must be able to work independently and unsupervised at times and make good decisions based on adherence to policies and procedures
• Must be able to pass yearly Title 31 certification and can effectively communicate with Compliance Department
• Able to remain open-minded to changes and new information daily
• Be knowledgeable about guest events, marketing promotions and services/amenities throughout the property

Team and Guest Service:

• Provide excellent guest service to all casino guests and ensure same of all Team Members
• Deal effectively with guest problems/complaints
• Perform additional duties and responsibilities as assigned or necessary
• Provides excellent service to other Team Members and departments as needed

Table Games Knowledge:

• Knowledge of all Table Games rules and regulations
• Tracks multiple players' level and duration of play
• Must have a total understanding of procedure manual for blackjack and roulette
• Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating
• Deals assigned games by delivering cards or assigned games pieces, determining winners and losers, collecting and paying bets
• Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games

Other Job Duties

Fill in as dual rate-supervisor when need, and maintain Title 31 to perform in dual-rated capacity. Assists with tournaments and promotions. Performs additional duties and responsibilities as assigned or necessary.

Skills / Experience

The ability to submit to a background check and drug test is required. Must be able to obtain a Nevada Gaming Registration Card. Ability to work flexible hours, including evenings, weekends, and holidays. Exceptional communication and interpersonal skills. Strong organizational skills and attention to detail. Ability to work under pressure and handle high-stress situations. Strong problem-solving and conflict resolution skills. Knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations as well as the Company's internal controls, policies and procedures. Familiarity with gaming software and security systems is a plus. At least 1 years of experience in Blackjack and Roulette Dealer. High school diploma or equivalent required.

Physical Requirements:

• Ability to stand and walk for extended periods of time during shift
• Proficient use of a computer, including keyboarding and mouse skills
• Must be able to bend/kneel & work outdoors less than 25% of the time
• Hearing, vision, speech, and literacy skills are critical
• Must be able to lift up to 25 lbs. with or without assistance
• Ability to work in environments that are smoky, noisy, hot, cold, or humid

Core Values:

• Service- Personalized, warm, and consistent exceptional customer service
• Value- Committed to deliver quality products for affordable prices
• Growth- Promote personal development and professional growth for all team members
• Family- Foster a family-like environment with guests and team members alike
• Passion- Work with passion and enthusiasm every day