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Branch Administrator

Full-time

Careerscape

Careerscape is recruiting on behalf of our client, a well-established financial services branch in Hartford, Connecticut, for an organized and personable Branch Administrator to keep daily branch operations running smoothly. This is a great opportunity for someone who enjoys being the operational backbone of a busy office, balancing customer-facing duties with behind-the-scenes coordination that keeps the branch compliant, efficient, and welcoming.

Day to day, this role feels like being the hub of the branch: greeting customers and vendors, managing schedules and cash logistics, keeping records audit-ready, and supporting branch leadership with reporting and administrative follow-through. People who thrive here are detail-oriented multitaskers who like variety in their day, stay calm under pressure during busy periods, and take pride in running a tight, well-organized operation.

Responsibilities

  • Oversee daily administrative operations of the branch office
  • Greet and assist customers, clients, and vendors in a professional manner
  • Maintain accurate records, files, and compliance documentation
  • Coordinate branch scheduling, supplies, and facilities needs
  • Support cash handling, balancing, and reconciliation processes
  • Prepare reports and correspondence for branch management
  • Assist with onboarding and training of new branch staff
  • Monitor adherence to company policies and regulatory requirements
  • Handle incoming calls, emails, and general customer inquiries
  • Collaborate with branch manager on operational improvements

Requirements

  • High school diploma required, associate degree preferred
  • 2 or more years of administrative or branch operations experience
  • Strong organizational skills and attention to detail
  • Proficiency with Microsoft Office and standard office software
  • Excellent verbal and written communication skills
  • Ability to handle confidential information with discretion
  • Comfortable working with cash handling and basic reconciliation
  • Strong customer service orientation
  • Ability to multitask in a fast-paced environment

Benefits

  • Medical, dental, and vision insurance
  • 401k retirement plan with employer match
  • Paid time off and paid holidays
  • Life and disability insurance options
  • Employee assistance program
  • Ongoing training and professional development
  • Career advancement opportunities
  • Employee discount programs

Job Type: Full-Time | Work Type: On-site | Industry: Accounting & Finance | Experience: Associate

Vacancy posted a month ago
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