Human Resources Assistant (Float)
Arbor Works
Human Resources Assistant (Float)
The HR Assistant (Float) provides flexible administrative and operational support to the Human Resources team across multiple locations, departments, and HR functions. This role is designed to ensure continuity of HR services during employee absences, vacancies, high-volume periods, and special initiatives. The HR Assistant (Float) supports recruiting, onboarding, employee support, HR operations, and general administrative tasks while adapting to shifting priorities in a fast-paced environment.
Job Responsibilities:
- HR Operations Support:
- Assist with employee onboarding and offboarding processes, including document collection and system updates
- Maintain accurate employee records in the Human Resources Information System (HRIS)
- Support timekeeping coordination, audits, and data verification
- Assist with HR compliance activities by following established company policies and procedures
- Recruiting & Staffing Support:
- Provide recruiting support during high-volume hiring periods or to cover temporary staffing gaps
- Assist with job postings, applicant tracking system updates, and candidate communications
- Coordinate interview scheduling and logistics with hiring managers
- Support offer letter preparation and pre-employment activities under HR leadership direction
- Assist with hiring events, job fairs, and urgent staffing initiatives as assigned
- Employee Support:
- Serve as a point of contact for routine employee HR inquiries and requests
- Assist with employee relations documentation tracking and follow-up
- Support employee engagement initiatives, training coordination, and internal communications
- Escalate complex or sensitive issues to appropriate HR leadership
- HR Inbox & Communication Management:
- Manage and monitor shared HR inboxes to ensure timely, professional responses
- Triage incoming requests and route matters to appropriate HR team members
- Track open inquiries and follow up to support timely resolution
- Maintain consistent communication aligned with company standards and professionalism
- Float / Coverage Responsibilities:
- Provide HR coverage during employee absences, leaves, vacancies, or peak workload periods
- Support multiple locations, departments, or HR functions as business needs require
- Adapt quickly to changing priorities and urgent HR needs
- Travel between locations or provide remote support, as required
- Projects, Audits & Administrative Support:
- Assist with HR projects such as policy updates, engagement initiatives, and process improvements
- Support internal and external audits by gathering documentation and tracking requirements
- Maintain organized HR files and records to support audit readiness
- Prepare HR trackers, reports, and dashboards as assigned
- Support special projects and administrative tasks as needed
Requirement & Qualifications
Education:
- Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent work experience
Experience:
- 13 years of experience in HR, administrative support, recruiting, or a related function
- Experience working in a fast-paced or multi-department environment
Skills and Abilities:
- Bilingual - English & Spanish
- Strong organizational and multitasking skills
- Excellent written and verbal communication skills
- Ability to handle sensitive and confidential information with discretion
- Ability to travel 5-10%
- Proficiency with Microsoft Office (Excel, Outlook, Word)
- Experience working with HR systems and databases
- Strong attention to detail and follow-through
- Adaptability and problem-solving mindset
Preferred Qualifications
- Experience supporting multiple locations or distributed teams
- Familiarity with ADP Workforce Now or other HRIS and applicant tracking systems
- Prior experience providing coverage or "float" support in an HR or administrative role
Work Environment
- Primarily office-based with hybrid support as applicable
- May require travel between company locations
- Fast-paced environment with shifting priorities and deadlines
- Ability to sit, stand, and work at a computer for extended periods
- Occasional lifting of files or materials up to 15 pounds
EEO Statement
ArborWorks, LLC is an Equal Opportunity Employer. We are committed to providing an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law.
Reasonable Accommodation Statement
ArborWorks, LLC provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. Applicants requiring accommodation during the application or hiring process should contact Human Resources.
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