Associate Director, Global Medical Affairs BI&T - Medical Insights Product Manager

Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Associate Director, Global Medical Affairs Business Insights & Technology (BI&T) - Medical Insights Lead is accountable for the product management and effective delivery of BI&T capabilities and services that generate, synthesize, and action medical insights in support of BMS Global Medical Affairs, Therapeutic Area Teams, Field Medical, and Commercialization as a whole. This role positions BMS Medical Affairs for success in the digital era by transforming how insights are leveraged across the organization.

The role partners with stakeholders across the BMS Medical Excellence Team, Therapeutic Area Teams, the Commercialization AI Strategy & Analytics (CASA) Team, and other BI&T teams to define and drive digital capabilities in the area of Medical Insights. The focus includes understanding requirements and enabling capabilities such as Medical Insight Capture & Analysis, insight data pipeline identification and enablement, and the integration of insights data within relevant Medical Affairs and Commercialization workflows.

The vision of the Medical Affairs organization is to transform lives through patient-driven science. You will be expected to lead and accelerate Medical's digitization through technology innovation, ensuring that information capabilities and operations are reliable, accessible, and secure - enabling BMS to become competitively differentiated in a rapidly evolving healthcare landscape. You will partner closely with matrix teams across the Enterprise and build strong partnerships with Medical leadership to drive adoption of digital insights capabilities.

Position Responsibilities:

Provide Domain Leadership

• Owns the Medical Insights Technology Roadmap: Drives the development of realistic and actionable multi-year strategic roadmaps for medical insights capabilities, informed by and jointly aligned with business process owners and CASA counterparts. Prioritizes the portfolio appropriately and is accountable for overall portfolio execution. Maintains an intimate understanding of the data products that inform and are generated by these business processes.

• Develops compelling business cases: Leads the prioritization and development of strong, clear business cases for insights capability investments aligned with the platform strategy and organizational roadmap. Defines, measures, and achieves business outcomes for the highest-value (at lowest cost) insights capabilities.

• Brings an external view: Actively maintains awareness of external drivers and relevant technology trends related to medical insight identification and workflow, bringing new ideas and benchmarks to the organization.

• Knows what value looks like: Understands where BMS should be competitively differentiated through insights and analytics in Medical Affairs; translates business needs into specific requirements; identifies realistic opportunities for technology to add more value; and balances ambition with a pragmatic "fit for purpose" mindset.

Provide Strategic Leadership

• Builds strong partnerships with Medical Affairs leaders: Is viewed by senior business leaders as an effective, credible partner who plans and delivers insights capabilities, safeguards data assets, and supports strategic goals.

• Recognized as a trusted advisor: Influences the strategic thinking of Medical Affairs leaders and CASA partners - helping them incorporate future capabilities into their planning and decision-making.

• Builds relationships: Maintains effective working relationships with all relevant business leaders; is deeply involved with key business activities and forums; is responsible for building and managing effective business partnerships at all levels during capability delivery; and takes full accountability for delivering the value proposition of BI&T.

• Enables change adoption : Partners with business process owners and change management leads to ensure technology delivery supports effective change management (e.g., release and cutover planning, impact assessment inputs, communications/training enablement, hypercare and support readiness). Ensures the required technical artifacts and inputs are delivered on time for each initiative to maximize adoption and value realization.

Leverage the Matrix to Drive Portfolio Execution:

• Demonstrates matrix leadership: Leverages partnerships across functions, including internal BI&T partners such as Core Services, Commercialization BI&T Field Strategy/Events, and CASA to deliver services to Medical Affairs.

• Empowers delivery teams: Understands accountabilities throughout the portfolio lifecycle - gathering requirements from stakeholders, ensuring proper relay to delivery teams, and owning outcomes. Builds empowered and trusting partnerships with delivery team members at all levels, including application owners, Cybersecurity, and ITQA.

• Constructively advocates for value: Ensures delivery teams understand how to make the right trade-offs between speed, quality, and cost. Connects business stakeholders with the broader BI&T services and ensures value is captured across the full investment lifecycle (from launch through retirement).

• Demonstrates sound judgment in communication: Communicates successes and issues accurately, urgently, and to the right audience; takes accountability for effective management of expectations with business leaders.

• Acts with urgency and courage: Shows tenacity and respect to address uncomfortable conversations and remove roadblocks to value delivery.

Required Experience:

• Requires Bachelor's degree, MBA is strongly preferred.

• Strong domain expertise in the application of technology to Medical Affairs, with particular depth in medical insights/customer engagement, and how they are enabled by technology solutions and data.

• 7-10 years of experience in similar roles in Pharmaceuticals IT, Medical Affairs, or Commercial functions, with increasing leadership responsibility.

• Track record of leading the analysis of complex and ambiguous business needs and integrating these into compelling, actionable strategic plans and investment business cases with global reach.

• Experience driving digital capabilities to create a superior customer experience.

• Demonstrable commitment to assess and apply innovative AI and new technologies to use cases in Medical Affairs, achieving a balance between pragmatic value and transformation.

• Experience of large-scale application deployments, and how to work with software & consulting partners ensure maximum value and effectiveness.


• Experience maximizing value from enterprise BI&T platforms, including Veeva Vault CRM, Veeva Link, and insights/analytics platforms.

• Working knowledge of agile methodologies applied to SDLC and IT services.

• Ability to drive strategic connections between Medical Affairs, Commercial and Clinical Development functions with an enterprise mindset and reimagine digital capabilities.


• Goal-oriented self-starter with ability to influence teams toward an executable vision.


• Seasoned line and matrix management skills, with a particular emphasis on energizing and developing experienced IT professionals spread across multiple functions.

• Demonstrated ability to create and support a dynamic culture of innovation and continuous improvement in line reports and in the matrix.

• Excellent collaboration, communication, and presentation skills.

• A network of external advisors and resources.

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Princeton - NJ - US: $166,600 - $201,880


The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.


Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as "Transforming patients' lives through science™ ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to View email address on click.appcast.io. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:

Data Protection

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If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at View email address on click.appcast.io. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1601824 : Associate Director, Global Medical Affairs BI&T - Medical Insights Product Manager